EndurafloodReviews of enduraflood.com

Was hit with flooding after Helene and decided to go with EnduraFlood after 3 of my neighbors used it. I have DIY experience so I decided to install it on my own. The videos were easy to follow. The trim pieces came first so I got started with that- the panels came a few weeks later. So happy with the purchase- a few more of my neighbors will be ordering after I told them what a great product this is and the customer service was fantastic! I had a few question along the way and Enduraflood Customer service was knowledgeable and responsive

I have a second home in Florida and was hit by both Helene and Milton. I heard about Enduraflood on my Facebook community page where people were raving about it. I ordered a sample then decided to try one room to make sure I liked it. The panels took a little longer than I expected, but understood due to the high demand with the 2 hurricanes. It was worth the wait! I installed it last week in a bedroom and just placed an order for the rest of my house. I highly recommend if you are at risk for flooding and do not want to deal with the mess of replacing drywall again-.

We decided to install EnduraFlood in our flood prone basement. I had a little trouble figuring out the project estimator but someone in customer service helped me over the phone and was able to assist me, it actually was very easy. The panels that look like Wainscoting actually upgraded the look of my basement. So glad I found this solution! Lisa

After my purchase with this company, I now know that EnduraFlood is amazing. The installation was so quick and easy. It also looks wonderful in my new home. I can also say that I do not fear my house flooding again! Costumer service was extremely helpful. Although they were very overwhelmed, they were able to answer my questions as best as possible!! I completely recommend this install!!

Due to recent natural disasters, my family and I decided to purchase Enduraflood to better protect our home in the future. After receiving and easily installing the system in our house, I can genuinely say that not only does it make our house look stylish, but I feel safer as well. The cost is certainly worth the protection you will get in the future. While it took a while for the system to ship, it did arrive and customer service was very helpful when I called. I imagine the business is overwhelmed considering the last hurricane season. Would recommend to anyone looking for a cost effective, convenient, and aesthetic solution to flooding.

My home in Milton recently experienced flooding, prompting me to place a $10,000 order with Enduraflood on October 28th. To date, I have only received the trim, which arrived last week, over a month later. While I understand the high demand and therefore will not rate them 1 star solely for the delay, my dissatisfaction lies with their extremely poor customer service. The individuals answering the phone are unable to provide any useful information—they can only take new orders. They cannot tell you when your order will ship, where you stand in the queue, or make any adjustments to the order once placed. When seeking answers, I was directed to send repeated emails, marking them as "2nd request," "3rd request," etc.,. In a desperate attempt to get my cabinets installed, I requested a partial shipment, again with no response. Consequently, I had to purchase an alternative board to use behind my cabinets, accepting the additional costs myself. This lack of response and transparency led me to question the legitimacy of Enduraflood, suspecting they might be stringing customers along. Despite their claim of a 2-4 week delivery window, expect significantly longer waits and minimal communication. You will not be able to speak to a live person about your order, and updates are non-existent. Although I cannot yet speak to the quality of the product, as I have not received it, I strongly advise against this company if you value good customer service.

I purchased the product after Helene flooded my downstairs. I ordered everything except the chair rail because I need a wider chair rail to cover the line between the boards and the drywall. I placed the order 10/17 and paid for it. I followed up two weeks later and was told my order was in process. Another two weeks I call and only get voicemail. No return call. I emailed and they emailed back to say they cancelled my order and refunded my money on November 20th. So they held my money and then cancelled my order because I did not order the chintzy chair rail. Its their way of driving up the cost to repair your home by requiring you to buy all of the parts and pieces. Even though the pieces I did not buy would not even work for my application. Terrible company with no morals.

I wanted to leave this review to say how pleased we are with the esthetics of the Chester design we selected. Our basement family room looks like it’s out of a magazine! Hopefully it never floods again ☹ (see picture) – MaryEllen, Maplewood, NJ