EndocaReviews of endoca.com

Excellent customer service, support and delivery. Very satisfied :)

This was my first order at Endoca. The review is rather concerning their support and problem management than their product quality. Pre-buy support was good, the order itself was completed and shipped quickly owing to a distribution partner here in Germany. 9,99 € is an inappropriate shipment fee for a small package, though. If you place an order you better be 100% sure that you are definitely NOT going to return an item to Endoca. If you do, don't expect your refund anytime soon - or even at all. I made that exact mistake and was put off with excuses for weeks and months up to this day. To Endoca: Customer service DOES NOT end with delivering. Not acceptable. This could have been a solid 5-star rating but honestly- you totally messed this up. UPDATE: Problem solved, I have finally got the refund I have been waiting for. Rating upgraded from 2 to 3 stars..

Yes endoca! Great product I have choose the 3% oil, from 5 drop i feeling a light sensation of relax mind, I don't use everiday but sometimes. I hope in the future this medicine couldbe for all and with lower price I want to try the higher % but the price is not for me I hope in the future:) in the end the product it's fantastic

We are happy to report that your CBD + CBDa Oil worked wonders in controlling pain symptoms … only 4 drops a day keeps my wife almost free of chronic pain caused by knee trouble .. a major improvement in quality of live !!!! Thank you so much Endoca Team. Bedste hilsner / best wishes . Jan & Inge Buis - Denmark

I recently purchased 7 10 ml bottle of the regular CBD tincture. Since I was told by a customer service representative that the CBD + CBDa mixture is somewhat better I just ordered 6 more bottles of it. I cannot say that I have tried every CBD brand on the market but in terms of packaging, delivery and quality of the product Endoca is the best company I have dealt with in this market. Their product might seem somewhat more expensive than some but it is of vastly higher quality. I take 4 drops twice a day which has already made a difference with my chronic pain and anxiety issues. Customer service has been excellent and I really appreciate that they use UPS instead of USPS. Great company, great product. I hope Endoca and I can continue to do business for a long time to come since I cannot handle THC in the slightest but realize significant benefits in pain relief and a general feeling of well being even from the basic 10ml/300mg. CBD tincture. And it tastes great! Unlike anything I've ever tasted before! Thanks Endoca for making such a quality product!

I think it affects my stomach

This product was recommended by my vet for my cat who is terminally ill with cancer. I immediately placed an order online, and was then directed to call to make payment. When I called sales, the representative was less than friendly and acted as though he had no clue why I was calling to make payment. He then said to disregard the invoice and that we'd start from scratch, so I'm sensing some disorganization at this point. I ultimately placed my order including two day shipping, which cost an additional $25, given the intended use for my feline hospice patient. When the product did not arrive after two days, I called customer service. The lady I spoke with was apologetic and indicated that the representative in sales had miscommunicatied the anticipated date of delivery by one day. Again, this is feeling disorganized, how difficult is it to count to two. Not only did my order not arrive the next day, or the day after that, but it took a total of six days to be received. I have since called customer service to request a refund of the additional $25 we paid for expedited shipping, but of course no one will return my call. We will be filing a dispute with our credit card company. The product, once received nearly a week later, has been fine. However, given the complete lack of organization and the company's decision to ignore customer complaints when they are clearly in the wrong, I would never purchase from them again. UPDATE: After submitting my review, I was almost immediately contacted by the Endoca office in Europe and advised that I would hear from a rep in the US office in the near future. I promptly heard from Chrissy in customer service, with whom I had previously spoken. She was again very pleasant and extremely apologetic. She immediately agreed to refund the $25 we'd paid for expedited shipping. She also offered to send me an additional bottle of oil (over a $200 retail value) for the inconvenience. She even called yesterday to make sure I'd received the shipment and again apologized. While I was certainly frustrated with the initial shipping time, I was impressed with how quickly the European office responded. I also appreciated Chrissy's kind demeanor and generous offer to send us an additional bottle of oil. For all of the above reasons, I am changing my one star rating to a three star rating. However, if I were to rate the customer service response separately from the overall experience, I would provide Endoca with five stars. They responded quickly, kindly, and demonstrated a clear desire to maintain positive customer relations.

Good product and great customer service. Use for 10 year old child with epilepsy (dravet syndrome).after using hemp oil 3drops x3 times so far good result.