Endlessluxury Reviews | Read Customer Reviews of endlessluxury.com

Endlessluxury Reviews | Read Customer Reviews of endlessluxury.com

Endlessluxury reviews

282 approved reviews, newest moderated first

Peter D.
Nov 21, 2025
The bonus weeks plan is next to useless
I paid A$650 for the bonus weeks after being assured by the saleswoman that there were choices in the areas I wanted to go. However, after nearly 4 months checking, this isn't the case. The only places available anywhere are all away from major centres and only in the off season. They are places you might like to spend one night at, but not seven. When I complained, it was suggested that I change my holiday plans and go to one of these isolated places instead. Endless Luxury then sent me details of a hotel in Madrid where I could stay for just one night for A$781. This is nothing like the promised week for the cost of cleaning. They refuse to refund my money because I didn't make the request within 3 days of paying. They never sent me a receipt, an ID or any other useful documents. I recommend you avoid them (bonus weeks, at least) unless you like being disappoiunted.
Response from EndlessluxuryNov 21, 2025
Hi Peter, We truly appreciate you taking the time to share your feedback, and we’re very sorry for the inconvenience regarding the bonus weeks. Please rest assured that your concern has been forwarded to our support team, and a representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We're committed to restoring your trust in Endless Luxury. Warm regards, Endless Luxury Support Team
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Nelly
Nov 6, 2025
I was very unhappy with the customer…
I was very unhappy with the customer service after my booking. I booked a 3 night stay for our 50th Wedding Anniversary for 30th October to the 2nd November and unfortunately I had a very close friend Pass away. Her funeral was on the 30th October and our stay was a 4-5 hour drive away. I contacted Endless luxury to change by 1 day and what a hassle that was. I had 32 emails between me and the company to adjust it by one date and they were a nightmare. I will never book again with them and I want to cancel my Membership ASAP. So stressful
Response from EndlessluxuryNov 6, 2025
Dear Nelly, Thank you for taking the time to leave us a review. We always take all comments as a way to improve our service. Even though all bookings are final under the terms and conditions, all customers must agree to this previous confirming their dates. We are happy to report that thanks to our great customer service team, we were able to change your dates. All hotel room bookings are subject to availability and different retail prices. All changes are always subject to availability, and in some cases, retail price differences are to be applied, but in your case, we were able to have this change made at no extra cost. As you know, retail prices may have been applied since all bookings are subject to availability. But, in your case, kindly note that we were able to help you change the dates to October 31st at no extra cost. We have called you and left you a message. We are more than happy to help you with your subscription membership. Please reach back at your own convenience. Regards,
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JM T.
Nov 3, 2025
Super easy experience with Endless Luxury
I bought the Paris 5 night voucher after seeing it come up on my Facebook feed. I booked the hotel straight away for about 10 weeks in advance. I was a little worried about the booking being confirmed, so I emailed Endless Luxury and they replied within a day that I was all set to go. I am currently on my second night in a gorgeous hotel in the 5th, it was a breeze to check in and everything was just as it should be with my booking. In the end, once I paid the government taxes, it worked out to be around €65 per night, an absolute bargain!
Response from EndlessluxuryNov 4, 2025
Hi JM, Thank you for your valuable feedback, At Endless Luxury we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen. We look forward to serving you and helping to organize this vacation of a lifetime. If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected] Kind Regards, Endless Luxury Support Team
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Lynn
Nov 1, 2025
I would give zero stars if I could
I would give zero stars if I could. They force you to pay $9.99 a month until your trip is complete. Their availability is not for about 4-6 months! And they falsely advertise the actually hotel s they have available. SCAM!SCAM!SCAM! DO NOT USE THEM!
Response from EndlessluxuryNov 3, 2025
Hi Lynn, We're truly sorry to hear about the issues you encountered. We apologize for any inconvenience this may have caused you during your vacation planning process. Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers. Kindly share your information with us so we can address your concerns directly. Kindly contact us at [email protected]. We're committed to restoring your trust in us.
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Allen M.
Oct 28, 2025
The vacation was fine.
The vacation was fine.. but I cancelled the membership fees of 9.99 a month 3 months ago.. but they are still coming out of my credit card account
Response from EndlessluxuryOct 28, 2025
Hi Allen, We truly appreciate you taking the time to share your feedback, and we’re very sorry for the inconvenience regarding the membership charges. Please rest assured that your concern has been forwarded to our support team, and a representative will be reaching out to you shortly to review your account and clarify any confusion about the $9.99 membership fees. Our goal is to ensure your account is handled correctly and to provide full transparency about any payments processed. Warm regards, Endless Luxury Support Team
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Audrey H.
Oct 24, 2025
This company is a scam!!
This company is a scam!!! I signed up in April 2025 for the Key West package. I plan to take my trip in January 2026. When signing up I asked for booking. I was told I had to wait 40 days. I called every month after that and each time I was again told nothing available call back next month. Well this is now October and had nothing until I threatened to cancel! I needed my trip to be the 8th of January so they came back with an offer for the 11th. I told them I needed the 8th. They said sorry no availability try again next month. My back account was pending the monthly fee to be cleared in 2 days. I told them I was canceling my subscription as of now and wanted full refund!!! I was told I had passed the qualifying date for refunds. I explained it was their fault in that mine. That didn’t matter the reason. Then as far as the monthly fee they insisted that I cancelled to late that the money was drawn the day before so I was to late and what showed on my account was inaccurate.and fault of bank. Pure BS! DO NOT USE THIS COMPANY !!!!!!!!!!!!!!!!!
Response from EndlessluxuryOct 24, 2025
Hi Audrey, Thank you for your feedback. We're truly sorry to hear about the availability issues you encountered. We apologize for any inconvenience this may have caused you during your vacation planning process. Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We're committed to restoring your trust in us. Best Regards, Endless Luxury Support Team
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Mark B.
Oct 14, 2025
The office personnel were golden.
I had a challenge trying to find a 2 bdrm unit for my "challenged" 28 yr old son who lives at home. They have reached out to me and were able to refund the deposit and have stayed in touch to insure my happiness. As promised I agreed to edit my original review.. they went to great lengths to make sure that I was a happy camper...
Response from EndlessluxuryOct 17, 2025
Dear Mark, We appreciate your input, and of course, we have helped you cancel your booking. We want you to know that we are committed to our customers´ satisfaction. We have been in contact for the past 2 weeks, and would love to find a solution to this issue. Kind Regards, Customer Support
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Sally
Oct 9, 2025
Very difficult to contact
Very difficult to contact. Emails get answered by AI and it’s the same answer. I need an Australian phone number to call. Please provide this.
Response from EndlessluxuryOct 14, 2025
Hi Sally, Despite our multiple attempts to request your contact information and our willingness to refund you, we still haven't received any type of response from your end. We fully understand the frustration that may accompany unresolved issues and would like to emphasize our dedication to supporting you throughout this process. Our support team is equipped and eager to assist with any inquiries or challenges you may be facing. In light of this, we kindly ask you to reach out to our support team at [email protected] so we can further assist you. Best Regards, Endless Luxury Support Team
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