Cheryl
I don't like how the hair absorbed purple shampoo and doesnt hold a curl.
I don't like how the hair. I absorbed purple shampoo and was ruined after the first wash. And I don't like how it won't hold a curl And it's rather heavy and the hair does not seem real. The band/weft does not sit flat on my head and has ripples in it. I could not use the hair again after using the purple shampoo. It soaked that colour up way more than my natural hair and turned purple. Im no expert but I was not anticipating that. Do not use the shampoo. I went back to check and see if there was coverage for that and of course there is not. So dont waste your money by using it. I do love how simple it was to pull off the tape and retape the weft but the ripples are strange. And not sure why its happening probably from the way its stored and shipped the plastic retains that shape from being folded. I love how easy they are to install! I did buy another set and I loved the colour as well. Rooted blonde. Again dont use purple shampoo and they dont take well to styling. The hair texture is different/ thicker as well compared to what I have bought in the past feels like fake wig hair. Delivery was very fast!
Response from Endaring HairSep 14, 2026
Hi there, Thank you for taking the time to share your experience. We’re glad you enjoyed the color and ease of installation, and we’re sorry that some parts of the set didn’t perform the way you expected. With lighter blonde shades, violet pigment from purple shampoo can show much more quickly and visibly than expected. Different purple shampoos also vary greatly in pigment strength, so a highly pigmented formula or longer contact time can leave a noticeable purple cast. Extensions may also react differently from your natural hair to the same toning product. Differences in strand texture, porosity, and previous care can all affect how quickly the pigment is absorbed, which is why we recommend testing purple shampoo on a small section first and keeping the contact time very short. The change in texture you noticed after washing can also be influenced by the shampoo and aftercare. Unlike natural hair, extensions don’t receive oils from the scalp, so they rely more on conditioning and moisture after washing. A stronger toning shampoo, especially without enough conditioning afterward, can leave the hair feeling drier or rougher than before. The rippling along the tape can happen when the weft remains folded during shipping. Before installation, you can gently press the area where the tape meets the weft with a flat iron at around 120°C / 250°F to help it lay flat again. Our Tape-In extensions are made with 100% Virgin Remy human hair. Just like natural hair, strand texture and thickness can vary, so the extensions may feel different from your own hair and may respond differently to the same styling technique or heat setting. When curling, working in smaller sections and allowing each curl to cool completely before brushing it out can make a noticeable difference in how well the style holds. Using too much conditioner or oil right before styling can also make the hair more slippery and affect curl retention. If you have any other questions or concerns about your set, care, or styling, please feel free to contact our customer care team anytime. We’ll be happy to look into your situation in detail and do our best to provide a clear, thoughtful solution that you feel comfortable with. Warmly, Endaring Hair Team



