Dorothy
7 weeks still no order
7 weeks still no order. Nothing but computerized generic responses. Recievec a few shipment updates in the beginning now nothing. Now they are saying they were just shipped. Liars and scam artists.
We serve you with commitment to good quality and friendly customer service. We appreciate the opportunity to serve you and hope you can enjoy your experience with us.
Encouragey (encouragey.com) has 48 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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48 approved reviews, newest moderated first
Dorothy
7 weeks still no order. Nothing but computerized generic responses. Recievec a few shipment updates in the beginning now nothing. Now they are saying they were just shipped. Liars and scam artists.
Cee K.
Absolute SCAM. The pants I got literally had one leg shorter than the other. Horrible quality and unable to return them. They'll offer you a $2 credit on your next order. Do not order from this company.
SRhug
Rating: Encouragey What went wrong this time: 1. We purchased apprx $120.00 worth of clothing that does not fit. 2. We placed the order using the size chart provided. It took 4 months to receive, and the pants were to short for everyone in our family. 3. We requested a refund. And after weeks of emailing and providing pictures, instead of a refund we received advice to give the the merchandise away. No refund would be granted. Positive Note: At least they replied to the email. Recommendation on how company can improve: Provide accurate size chart. Provide refund if items do not fit or at least offer store credit for future orders.
Rachel L.
This company is obviously a complete scam. I've been waiting a month for my item and it is still not here, despite the fact that I paid for 5-7 day shipping. The best part of all is that the "customer service" is a complete joke. It is an animated message that tells you to "wait patiently" for your package - they won't actually send your complaint to a real person or do ANYTHING to help. They just want to steal your money.
Jennifer G.
they would not give me a refund for pants I ordered because the do not fit and sugeested I gift them to someone else
Candy Apples and Razor B.
Poor quality, horrible customer service (probably automated replies), and refusing to provide returning address even thought their website states: "30-days satisfaction guarantee with money back” and “100% simple & risk-free purchase.
Gregory P.
Same as everyone else is reporting. My wife order pants, took almost 3 months to arrive and they're awful quality. Also see-through. They refuse to honor their return policy. Here's some advice to people having the same problem, contact your bank and process a chargeback. When money starts to get ripped away from them, they'll change their tune.
Michele H.
Poor service and bogus claims from the beginning! Took forever to get the 2 pants I ordered and I believe I only received them over 2 months later because I complained about it. Once I got the pants they did not fit based on the size ordered and they are 3 inches above my ankles! I tried to return and they said I couldn't return because they sent me what I ordered??? When I tried to go onto their site, it says we are CLOSED! YES SERIOUSLY! It says "The store is currently closed. Please contact the store administrator to open the store.". No more words but a lesson learned. No more ordered from any social media sites.