Kenny
I placed my order early November to…
I placed my order early November to give as a Christmas gift. Here it is December 31 and I'm still waiting for it.
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Encouragey (encouragey.com) has 48 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 40 reviews with 1 star · Clear filters
Kenny
I placed my order early November to give as a Christmas gift. Here it is December 31 and I'm still waiting for it.
Diana A.
I ordered 3 pairs of cargo pants first week of November, 2023. To date I have not received them. I have contacted them numerous times and all I get is the run a round. They give excuses, "it's on the way" and "please be patient". I have requested a refund and they have refused. I recommend people not order from this company.
TFrench
I ordered two pairs of cargo pants from this company on 11/7/23, but to date as of 1/8/24, I have still not received the order - the last shipping update was over a month ago, with no status updates since. I contacted the company several times via email requesting a refund since the order was never received; they just keep responding saying that the package is delayed and to "please be patient". Patient? After two months of waiting, I'm way past patient. They REFUSE to refund the cost of the order. I will NEVER order from this scam company again, and I will do everything I can to discourage others from ordering from them any chance I get.
Sandra M.
Like everyone else in this thread, I too ordered 2 pairs of the cargo pants. I too, have NOT received them, and my tracking number has "stopped tracking", since November 11th. I live in Canada. The last track WAS in BC Canada, and I live in Alberta...so, I keep emailing them, and they just keep telling me to wait. I'm so pissed...Not that it matters, but I don't usually treat myself and I kept seeing this video for the "perfect pants, so you buy them in every colour" blah blah blah. What a load of garbage
C A.
They aren’t legit and if you do get anything from them, it is drop shipped from Ali Baba for twice the price. I ordered pants and then googled them. They sent a tracking number that was a link to a malicious website. I still get emails 6 weeks later claiming my pants are in transit from another part of the world. Since many websites have determined they are not legit and possibly a scam I canceled my card number and got a new one. I also disputed the charge and my CC dropped it as “goods never received” because I provided the malicious tracking number, it’s been so long, and they investigated the website by simply googling it. All the 5 star reviews are by fake with one review ever. Never order anything off a Facebook ad without researching the website first and reverse-imaging searching to see if it’s from Alibaba for 1/2 the price. Edit: still no pants. As of end of December. Definitely a total scam, likely not even a drop ship website. Payment was collected by a suspicious sounding “Ping Pong Hong Kong” before my CC issued a charge back.
Yolanda W.
I ordered 2 pair of pants 9/22/23 and still haven't received them!! I have reached out multiple times with little or no response. Being told that I can't cancel my order because they are 'in route' even when they did not have shipping/tracking info. Now tracking says they were sent China Post & have been all over the US but not to me. It's been almost 3 months. I would never order from them again & you shouldn't either if you're thinking about it.
Consumer
This company is a fraud scam scam 2 months and no package yet
Alyssa W.
I’m just being honest all of those five stars are complete BS… They are clearly written by people within the company because the one stars are true reviews. I ordered two pairs of cargo pants over two months ago and I’ve never received them when I began to email them inquiring about my order they can’t even provide a tracking number nor will they refund my money. Once I told them that I would report them to the BBB all they said was I’m sorry you had this experience. Definitely do not give them your money you’ll never get your purchase.