Felix
Don't use them
Don't use them. My experience was not very good. You can have an AI do the same work they provide. I expected an expert with domain knowledge to do the job but this was very far from the case.
Response from EnagoFeb 7, 2024
We sincerely apologize for the less than satisfactory experience you had with our service. Your feedback is invaluable to us as it helps us identify areas where we can improve and ensure that all our clients receive the high-quality service they deserve. We understand your expectation of having an expert with domain knowledge to handle your needs, and we deeply regret if we fell short in meeting that expectation. Rest assured, we are constantly striving to enhance our services and provide the expertise and guidance our clients expect and deserve. Regarding the utilization of AI, we appreciate your feedback on this matter. While technology plays a significant role in streamlining processes, we recognize that there are instances where the human touch and expertise are irreplaceable. We are committed to finding the right balance between leveraging technology and ensuring that our clients receive personalized, expert assistance. We would greatly appreciate the opportunity to work with you in future and make the experience right for you. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Your satisfaction is our top priority, and we are dedicated to earning back your trust. Team Enago