EmtrainReviews of emtrain.com

My company used EmTrain for years and the customer service deteriorated from year to year. A couple of years ago, they changed their formatting (to campaign-only assignments) which made it nearly impossible to assign individual trainings; instead you had to create a full campaign module for just one person which is cumbersome and time consuming. We also changed our point of contact around that time from my boss to me at which point I was the sole point of contact between EmTrain and my company. When the contract renewal period came up, now-defunct email accounts at my company were sent the notices, despite have told them that I was the sole contact for my company. They waited until the 30-day auto-renewal period expired, THEN decided to reach out to me about touching base for the coming contract period. I told them that we were not interested in renewing and would not be (due to lack of customer service and overall ease of the system being the main issues) to which they began sending (and still do) harassing emails about how they were not notified about cancelling the auto-renewal contract (despite them knowing I was the one who should have been receiving the notices, yet conveniently never got a single communication until two days after the cancellation window lapsed). Aside from the system not being user-friendly, there is a strong integrity issue with how they do business.

Emtrain is a fun and easy to use HR compliance and ethics tool. Specifically, I love the video clips and also the feedback system to analyze how our team is performing in comparison to the cohort.

Emtrain rescues 'compliance' training, making it a meaningful culture building exercise, in a scalable form. Emtrain presents its training in a style that's resonant for modern workplace cultures like San Francisco Bay Area technology companies.

And where there is injustice, I will stand. I will not allow the unjust to be unjust.

Algunos cursos son más largos en tiempo de lo que sería productivo. Tomando en cuenta que algunos colaboradores no saben manipular pc

Have partnered with Emtrain while working for two different companies and have had very positive experiences both times. Always receive encouraging feedback from team members who take the courses and I love the ability to see real time data related to the health of my company's workplace environment.

Love the trainings. The interface for administrators is a bit dated, but it works well! Just a little clunky in places.

I'm not sure if this is just a general survey or for something specific. The rollout of the new platform was not great. There was no communication that it was going to happen and no training was provided, so it came as a complete surprise when we went to assign courses and they were no longer assignable. I had even spoken to my rep shortly before the roll out and there was no mention of it. To top it off, my company is now sort of hybrid and uses the new platform as well as the legacy system. The upside is that I did connect with Jenny Merical, a developer who was extremely helpful. She was able to provide necessary assistance and training on the new platform. I have not had to use the system since then, but am hoping that it will be intuitive. Additionally, the bundling of courses to not be state-specific is also a wonderful enhancement!