Empress MimiReviews of empressmimi.com

This is a really fun service. I recommend doing the annual subscription. Once a month a nifty surprise appears in the mail, at a quality I appreciate and a price I can afford. Having the selection made for me has made it much easier to get out of my comfort zone and try new styles. Also, their customer support is excellent. This is a fairly new company so of course there will be hiccoughs, but Mia has been there to help me with every issue, and answer every question. The product is great, high quality for a good price. Mia is the icing on the cake. I love not having to go into a phone queue and instead have someone particular who is responsible for helping me out. Try Empress Mimi!

I had problems with placing my order in the webshop, then I wrote an email to the support, and I was met with professional, kind and perfect service by Mia - and my problem got solved quick !

Giving a shout-out to Customer Support Pixie "Elle" for helping me wade through the Covid-related delivery delays and my subscription questions. Thanks so much!

I had a mix up with my order and was shipped the wrong box. Empress mimi listened to what I had to say and offered me a beautiful replacement set. They're customer service is fantastic, and they have always fixed any issues. I will always order my lingerie from empress mimi.

I’ve always had great experiences with contacting EM support, but Mia has had next-level patience and communication while tracking down and sorting out my missing order. Her responses have been helpful, kind, and super quick too!

Great service and amazing products, wish I had enough money to buy everything they have!

I found out about empress Mimi on an instagram ad, even though I don't normally buy from ads, I was glad I brought from this company. Their lingerie products are sexy, high quality, and very comfortable with out the annoying bra underwire that digs into your chest. I want to wear it all day everyday. I got their 3 month queen subscription box and received their Foxy Cleopatra set for the first order. The set was high quality and beautiful, loved it so much I purchased the extra accessories that came with it. The bra top size felt a little big and didn't look as flattering, so I asked for a replacement in a smaller size and they sent me one with no extra change while i could keep the original. Mia helped me out in constant email communication and the customer service was great. Will be buying more products from them!

There is no turning back now. Thank you for excellent customer service, Mia!!