Sofia D.
Amazing through and through
Amazing through and through! Had a bit of a shipment issue but their response was very swift and at all times super helpful. I very much appreciated all their efforts and a huge thumbs up to the whole team!
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sofia D.
Amazing through and through! Had a bit of a shipment issue but their response was very swift and at all times super helpful. I very much appreciated all their efforts and a huge thumbs up to the whole team!
Julie R.
Melissa helped me every step of the way with all the needs I had regarding my subscription. She is truly an amazing worker and made my entire experience contacting support a good one!
Carmia
Got my package quick in a few days of ordering and great assistance from Hannah for helping with a missing item. This place never disappoints!
Fallon T.
Hi, I had a query about a shipment and Elle replied to me so quickly and was so lovely and reassuring. I love supporting this company and adore the products! Thank you so much! xx
Emily A.
My fist subscription box got lost somewhere in the mail and the customer service was really helpful with the problem. Mia was always very responsive and polite with my emails. I know that shipping is tough right now, but Mia fixed it so that I can get my box reordered and shipped to me again.
Fam. Naômé - M.
I received my first subscription package and absolutely love it! The bra and panties are so beautiful and fit perfectly. They look hand made and very luxurious. They came in the cutest box with a sweet note sending out a message of love and happiness. It’s all about loving your body and accepting it. Thank you so much for these little gems! I hope many more will follow. ❤️
Rosa I.
Had to change a few things and Isabel and Mia were very helpful.
sherri T.
Melissa handled my situation as if it were her own. She was kind, courtious and quick. Very appreciative of how knowledgeable she about the whole situation and how quickly she got it resolved. Thank you Melissa ! You are a delight to deal with.