Empress MimiReviews of empressmimi.com

I had several issues with a delivery and also with logging into my account but Jezza helped me all the way through and was very polite and helpful. Thank you

I recently had to change the sizes on my subscription box and had questions about returning a previous set for a smaller size. The team was super helpful and timely in their responses— not to mention personable! Definitely recommend this brand to friends who are looking for quality lingerie with a great team behind it!

Lilah is the friendliest customer service support of any company I have ever worked with, ever. She was kind, with fast response times, and very helpful. If she is not promoted within the year her managers are out of their minds. A++

Elle was an amazing help I hope all my customer service interactions are as nice as they were with elle

Have had two boxes of the empress subscription and absolutely love the lingerie, super high quality and make me feel super confident. Had an issue with sizing with the second box but Melissa was more than happy to assist. Was all fixed quickly and I’m super excited to get my next box!

Excellent customer service. Lilah responded to my question quickly and was very friendly and personable. She was very helpful and my issue was resolved promptly.

Thanks Jezza for a quick and helpful reply!

Lola was amazing at getting my account straightened out after several occasions of mishaps