Empress MimiReviews of empressmimi.com

Melissa was very helpful and polite. Thank you!

Melissa was very kind, helpful, and responded very quickly! I really appreciated her.

Customer service at Empress Mimi is always fantastic. I have placed several orders with them and am always impressed by their quick response and effectiveness. This most recent time, they 100% solved my problem with kindness and attention -- and it wasn't a simple problem. Very grateful that my items are now on their way.

Lilah in their customer service was excellent! She went above and beyond to resolve my issues and communicate in a way that made any frustrations I had diffused very quickly. Absolutely professional and an overall a goddess angel! <3

Lilah was so helpful whenever I had questions about my order, and I love love love my Venus set!

I have been subscribed for a couple of months now, and each month's package is a beautiful suprise and treat. I wear the bras daily and absolutely love them! I use to be very picky when I wear the underpants, because they are gorgeous and fancy, but realised having the subscription longer that they are made for everyday wear. Very comfortable. That confidence boost of knowing your wearing a gorgeous set underneath your clothes, and no-one knows is just highlight of my day! I have paused subscription a few times but keep on being surprised every few months as treat to myself. Think it is important to spoil yourself with little things that can have huge impact on your confidence, mood, and energy. The bra and panties stay the same size each box but because of the different designs some are bigger and some fit smaller. For me the underwear normally fits perfect or is just little too big and with the bras either perfect fit or just a little too small. It is a bit of a pity, but luckily my body changes with my cycle. So smaller bras fit perfectly post-period and larger underwear pre-period. The size difference is not huge. But would be handy to pick sizing for different designs. All on all 15/10 would recommend!!

Very kind and responsive. Thank you for your help <3

Mia was kind and helpful. She resolved my issue within one email. Empress Mimi has some of the best customer service I’ve ever experienced which is really appreciated during these stressful times.