Empress MimiReviews of empressmimi.com

My package was missing items and Mia was so helpful! Very polite and made the process of getting my missing items back easy

The customer service worth this company is fantastic the clothing is sexy and comfortable and fits plus size without issue and the value keeps me coming back

I placed me first order with Empress Mimi for a photoshot. Of the many lingerie outfits we shot, the Madame X was my model's favorite. An item was missing from the second order I placed. Customer service worked with me to quickly send a replacement. I will be ordering from Empress Mimi again.

Mia from Empress Mimi was able to help me through figuring out how to exchange a corset that was too small and was very understanding with helping me figure out how to go about switching out for a bigger size.

Clothing Review: I first tried Empress Mimi because I wanted to express myself in a different way. I like to feel sexy & dominant. But I've never tried to express myself in a sensual, playful, and otherwise not super sexy or dominant way. And I feel Empress Mimi has helped me express a more elegant and soft version of myself while still being fashionable. All of the items I've received I've been satisfied with the feel, design, and fabric quality. I would recommend Empress Mimi, especially for those of us who want to explore the different ways of expressing ourselves. Customer Service Review: I have seen poor reviews about Empress Mimi customer service. But I have had nothing short of a 5 ⭐️ experience with them. Customer service has been fast, attentive and kind. I usually receive assistance from the same person. But I believe the entire team is efficient and effective.

I had a misunderstanding about my subscription and Elle very politely corrected me and gave me lots of options as to how I could proceed. I love the product and I love the people behind it. Very well done!

The support agent was quick, helpful and solved all my problems incredibly well💝 Kep up!

Empress Mimi never fails to surprise and delight! Each month I get a surprise Empress subscription set, each one fitting just perfectly. They're always beautifully made and designed, and lovely materials. I always enjoy wearing my Empress Mimi lingerie 🥰