Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Emma C.
Absolutely fabulous products! Well made and super comfortable whist being sexy at the same time…. It’s alchemy! Customer service is also superb, very friendly personal responses from people who actually care. What a marvellous shop ❤️❤️❤️
Trinity B.
Mia was absolutely wonderful, replied to my email so quickly and explained why I hadn't received my second package, best customer experience I've had in a long time
Erin
Extremely quick reply and very helpful.
Sarah L.
Super quick, took care of my issue with no problems! TY!!
Sara T.
Communication is always great with Empress Mimi! I appreciate the prompt responses I get when I have a question and Mia is always extremely helpful. I’m looking forward to getting something beautiful that I will enjoy!
Alyssa B.
Mia was an absolute pleasure to email with. She was timely, helpful and answered all of my questions! It is experiences like this one with Mia of why I love your company and plan to keep my subscription box.
Kimmy
Mia was very polite and quick to respond! Great customer service and because of that I will be placing more orders and already referred a couple friends!
Nazeerah Hanifah P.
Lola has been great. They’ve provided me with relevant information and have helped ease my anxiety around my missing item. Everyone I’ve interacted with on the Empress Mimi customer service team has been great. Lola is no exception!
