Empress MimiReviews of empressmimi.com

Jezza has been great with rectifying the issue of my missing product. I received the correct item quickly. She has also handled my return exceptionally, and I'm very happy.

One of the best costumer services I have seen! This ladies are wonderful, they really want to make sure you are happy with your purchase and feel well in your skin! Thanks again!

Jezza was very pleasant to work with and incredibly helpful! She went so far as to help get me an invoice to make it easier for me to order the products I was looking for due to my limited vision. Her communication was prompt and very pleasant! I’m very impressed with her customer service and her friendly demeanour When I ran into difficulty getting a credit applied she made sure that everything was taken care of, and even though we were communicating through text she had a warm personality that made the whole experience very enjoyable Thank you so much for the wonderful support

There was a problem with my tracking and I contacted the customer service team, they got back to me very promptly and helped me by supplying a new tracking number. I’be not received my first box as yet but if the customer service is anything to go by I’d say I’ll be happy when it arrives.

problem with a return was speedily sorted out by Jezza - thank you so much!

Amazing! The best customer service I have ever experienced! The products are really worth it! Comfortable and sooooo sexy.

The customer service was impeccable! Jurie was very helpful and super kind, very accommodating to my questions/requests.

I'd sent returned goods to Empress Mimi to process an exchange and Jezza spoke kindly in our emails whilst informing me of the package's arrival, ensuring that with new stock coming in, my order would be on the priority list. I thank Jezza for her kindness and for being such a great help in the process.