Empress MimiReviews of empressmimi.com

An order got lost in the mail and eventually made it's way back to Empress MiMi. Christina reached out to me and was so kind and helpful in addressing everything with me. She really made my day.

I have bought several items from this store and always look out for their new stock. Always gorgeous with a wow factor, but also comfortable. I love the fact that bras are wire-free. Now I have got my head around their sizing, have found my perfect fit. Staff are always helpful and wonderful to deal with. Highly recommended!

Fit is true to size and I've enjoyed everything I've received. When I had an issue changing the frequency of my subscription box Jezza was able to quickly address my concern. Communication was painless, even pleasant. Thank you!

Christina was great and was able to help me quickly. I needed both an address update in addition to size updates which required a little more work than just switching a drop down. I'm incredibly thrilled with the customer support and the product itself. Highly recommend!

This was a great experience knowing I got to contact a real customer service representative and not just an automated system. I really appreciated how friendly Jezza was and how quickly she was able to assist me with my 2 issues and resolve them. Not only did she handle two support tickets together because I accidently submitted them separately, she was able to provide my order status with a tracking link so that I could keep an eye on my shipment. Having great customer support like Jezza makes me feel at ease being an Empress Mimi customer!

Jezza has been amazing to work with. She is extremely responsive and helpful. I appreciate her efforts in helping me find the right items and subscription for me. I am loving Empress Mimi.

Fast and kind

Thank you Jezza for helping me through my lost subscription shipment. She let me know the company policy to wait 60 days for the shipment and when it still didn't arrive after that she promptly had the order resent. I appreciate her help so much and all during the busy holiday season. Happy customer! Thank you Enerald