Empress MimiReviews of empressmimi.com

Empress mimi did an amazing job of getting back to me with a mistake order. They acknowledge their mistake and me a happy customer by understanding and following up and correcting the missing item from my parcel. They will be sending me the missing item. I'm glad that they are taking care of the customers. Also the quality of materials are great. They look beautiful and cute. Can't wait to try them on. My previous order, Everything was well packed and looked amazing. I love the box and the silk bag with the yellow rope They where super cute. All their garments are sooooo pretty. FAIRYTALE Vibes. Will be purchasing more. Thank You Empress Mimi Kind Regards Evie

Jezza was very helpful informing me that my shipment would be split and keeping me up to date on the tracking of them. She was very helpful and pleasant to communicate with!

Both Christina and Jezza were absolute joys to correspond with; communication was swift, friendly and effective, and my requests were accommodated brilliantly. As a plus size neurospicy lady with severe dysphoria, finding a company that makes me feel included in those worthy of beautiful things is very special and I will definitely be continuing my Queen subscription!

Jezza was really helpful with super prompt responses and updates on the status of my order. My order was held up by the warehouse team and Jezza was able to locate and expedite it, and gifted me some points for the inconvenience. The polite and helpful communication was much appreciated!

I received the wrong order, and jezza fixed it immediately. I didn’t even have to return the order I received — they told me to gift it to a friend. Great service!

I was worried when you sign up for something through instagram if it’s legit or not. Got an email saying my things were on hold and lovely rep looked into it right away let me know they were shipped! Very excited for my first order. Thank you for your customer service Jezza!

I always appreciate a real live human who responds to my emails. Jezza was professional and had a very fun and authentic vibe throughout our correspondence. I was happy to receive the support and direction to remedy a charge on my CC for a duplicate order. Jezza was super efficient and provided me with step by step instructions and always made it clear, she was happy to help me. I always have a great experience when dealing with all the Goddesses at Empress Mini.

Jezza did an amazing job helping with my concern. She worked through it incredibly quickly and helped to make sure I received items I'll be happy with in the future. I love Empress Mimi and after trying several lingerie subscription boxes previously, would highly recommend them to absolutely anyone looking! They're the best!