Jewel M.
Wonderful customer service
Wonderful customer service! Couldn’t ask for more! Thanks so
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 509 reviews with 5 stars · Clear filters
Jewel M.
Wonderful customer service! Couldn’t ask for more! Thanks so
Sophie E.
I love empress Mimi so much. The underwear has made me feel so much more confident during a really difficult time. The staff are amazing and always on hand to help. Thanks for making me smile!!
Lea
I love this brand so much and I'm so glad I took a chance on it. The customer service is incredible, Christina and Jezza are both so sweet, helpful and so quick to reply. I absolutely love the fit of every set I've purchased so far. Everything is adjustable, so you can have the perfect fit for your body. Don't let the bad reviews scare you. I legitimately believe a lot of that came from shipping delays at the beginning of covid, which appears to be completely solved now. I get my orders in about a week and a half.
Luna L.
I hope you express to your team what Empress Mimi means to me. In a world where I feel like lingerie takes itself to seriously I love the playful styles and colors Empress Mimi offers. I am a single mother who works in healthcare and your lingerie simply makes me smile even when I am down. The madame Butterfly in pink with its fun robe is my go to "bad day" outfit. Due to your lingerie being so fun I am able to style it into my regular daily wardrobe and it's dual function is so cost effective for me. I use the lingerie in my burlesque and aerial performances as well which speak to the quality and durability. Thank you EM!
SJ
Responsive and got me the links I needed.
Mollie K.
Christina was delightful to work with. Her response was prompt and she completely solved my customer service issue!
Jose H.
This is a fantastic company, customer service is excellent, and the products are high quality and so beautiful. We had a little hiccups with a shipment and they made it right. Jezz was excellent and resolved our issue quickly. Highly recommend, you won't regret it.
Annie W.
Amazing product and customer service experience!