Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jessie K.
There was a manufacturing issue with the initial surprise set I received, but Jezza worked hard to rectify the situation so that I could swiftly get a new set. The bodysuit I ordered was perfect straight out of the package. Highly recommend this company!
Laura
Jezza was very communicative and helpful in answering a number of questions, solving problems, and offering perks to give me an excellent customer service experience
Darren
Just bought my girlfriend the Empress subscription box and received our first one, the Queen of Cups. My God was it amazing! Stunningly beautiful. She loves lingerie but was completely blown away. The detail and quality looked and felt amazing. Fit was perfect. Packaging was sturdy and high quality. Can't wait to see what comes through next time.
Liz B.
Jezza was prompt in responding to my outreach on multiple occasions and kindly provided the help and answers I was looking for. Thanks Jezza for being so great!
Andrea C.
Quick response and immediate change of address so that I can receive the parcels (hopefully in the upcoming days) :-). Very kind. Thank you!
Niamh H.
I contacted the team to help me with a technical glitch situation when completing my first order online, and Jezza was so helpful over emails immediately got to figuring out the issue and offered a resolve/solution very quickly I'm very happy with their pleasant customer service
Lola
Package never arrived, empressmimi sent a full refund. Great experience with their customer service
Sam C.
I have had a few subscription deliveries now and I have loved them all. There was an issue with one order which was swiftly corrected by Jezza in customer services who was lovely to deal with. Definitely recommend this company!
