Empress MimiReviews of empressmimi.com

Really helpful and quick replies from the team, Jezza sorted my problem straight away.

When the tracking number failed to update in the auspost app Jezza was a great help, I can’t wait for my pieces. S

I caved and ordered after seeing a lot of Instagram adds for EmpressMimi, and wanting to start a nice set of feminine, pretty but still sexy lingerie. I love the subscription service as I like the surprise aspect and that you get a nice treat once a month - helps curb my shopping habit a bit! I had an issue with the size return guarantee (- and would honestly recommend sizing up from the online size chart), but Jezza was super quick and kind to respond and help me out. Only took a couple days to get it all sorted and my order is already shipped. I like the quality as my items are soft and feel pretty well made especially for the price. I LOVE that the pieces are adjustable too, as I fluctuate in size and the wiggle room to adjust really makes me feel more confident.

Jezza was very friendly and replied to my email about problems with faulty items very quickly. Great resolution thank you.

Jezza helped me sort the issue of helping me find my order and invoice. They were quick to respond and provide a solution.

Always fast responses from a very friendly and helpful team.

Thank you so much to Jezza who helped solve my problem so quickly! You were an absolute star and I'm so grateful. Products are gorgeous! Definitely recommend

Had a few issues with delivery and sizing on Empress Mimi website but Jezza was amazing to deal with. She helped with sizing and tracking deliveries. Great customer service and good products.