customer
This website is incredibly user-unfriendly.
This website is incredibly user-unfriendly. It frequently marks my diligently completed surveys as disqualified for no apparent reason.
Response from Emporia ResearchSep 2, 2026
Hi Gwen, we’re sorry to hear you’ve had a frustrating experience. Survey eligibility and response acceptance are determined based on criteria set by our research clients, and we understand how frustrating it can be when the reason for a disqualification isn’t clear. If there are specific surveys you believe were incorrectly disqualified, please reach out to [email protected] with the details. We’ll be happy to review what happened and advocate on your behalf where appropriate.




