Empava Appliances Reviews | Read Customer Reviews of empava.com

Empava AppliancesReviews of empava.com

3.7232 reviews
Home Improvements
Don Julian Road 15253, City of Industry, California

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Empava Appliances

About Empava Appliances

Looking for kitchen and bathroom improvement solutions? Empava Appliance has got you covered! Our online store offers a wide range of top-quality products to suit all your needs, including range hoods, ovens, induction cooktops, gas ranges, bathtubs, and more. We specialize in delivering high-end appliances that combine style, functionality, and affordability, so you can enjoy maximum satisfaction and convenience in your home. Our products are designed with your comfort and safety in mind, and we guarantee exceptional performance and durability. At Empava Appliance, we strive to exceed your expectations, and we offer a hassle-free shopping experience with fast shipping and easy returns. Whether you're renovating your kitchen or upgrading your bathroom, our expert team is always available to assist you in making the best choice. So why wait? Visit our website today and explore our wide selection of kitchen and bathroom appliances, and take the first step towards creating your dream home!

Empava Appliances (empava.com) has 232 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: empava.com
Website: empava.com
Category: Home Improvements
Location: City of Industry, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Empava Appliances reviews

232 approved reviews, newest moderated first

Chris G.
Nov 15, 2025
Very nice work
Very nice work
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Alba M.
Oct 30, 2025
Great prices and quality
Great prices, great quality, and great customer service….what else can you ask for!
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Debra F.
Oct 28, 2025
Love our tub
Love our tub. Fits perfectly in the bathroom.The size & comfort is spot on! So happy with our purchase. The ordering & delivery was excellent too!
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Geena S.
Oct 20, 2025
Do not waste your time or money with…
Do not waste your time or money with empava!! Serious design flaw in thier jetted tub. Doesn't drain so each time you use it old sewage water comes out with black mold, you have to fill the tub and turn it on, then clean it, drain and fill it back up to actually use it. Today the jet broke entirely despite using it less than a dozen times because it is so much work to use it. We have had it less than 4 months. Empava won't even return an email, you get an auto response saying repsones are slow due to high volume and short staff. Absolutely unacceptable!!!
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Tina L.
Oct 17, 2025
Zero communication skills
Ordered tub on July 1, and was told it would be 3-4 month before we received. I said no problem. We’re on October 16 and still have not received it. I called over 20 times and no one answers the phone. I’ve emailed several times and finally received a response after I went through and posted several poor reviews. This company has zero communication skills.
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Julie
Oct 13, 2025
Other than waiting for over 6 months
Other than waiting for over 6 months, our experience was good. Packaging was very protective and our order arrived in pristine shape.
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Hamilton C.
Oct 8, 2025
My problem with Empava is the lack of…
My problem with Empava is the lack of communication. Nobody answer the phone and nobody reply to Emails. This is absolutely not the proper way to conduct business.
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ira E.
Sep 26, 2025
MY PHONE CALLS WERE IGNORED FOR DAYS.
MY PHONE CALLS WERE IGNORED FOR DAYS. MY EMAIL REQUESTS WERE ALSO IGNORED AND NEVER ACKNOWLEDGED I REQUESTED THAT MY TUB NOT BE SHIPPED 4 DAYS AGO. IT NEEDED TO BE DELAYED. TODAY I GET YOUR EMAIL THAT THE TUB WAS SHIPPED IS ANYBODY IN CHARGE OF WHAT'S GOING ON???
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