Empava Appliances Reviews | Read Customer Reviews of empava.com

Empava AppliancesReviews of empava.com

3.7232 reviews
Home Improvements
Don Julian Road 15253, City of Industry, California

Call Directions Website

Empava Appliances

About Empava Appliances

Looking for kitchen and bathroom improvement solutions? Empava Appliance has got you covered! Our online store offers a wide range of top-quality products to suit all your needs, including range hoods, ovens, induction cooktops, gas ranges, bathtubs, and more. We specialize in delivering high-end appliances that combine style, functionality, and affordability, so you can enjoy maximum satisfaction and convenience in your home. Our products are designed with your comfort and safety in mind, and we guarantee exceptional performance and durability. At Empava Appliance, we strive to exceed your expectations, and we offer a hassle-free shopping experience with fast shipping and easy returns. Whether you're renovating your kitchen or upgrading your bathroom, our expert team is always available to assist you in making the best choice. So why wait? Visit our website today and explore our wide selection of kitchen and bathroom appliances, and take the first step towards creating your dream home!

Empava Appliances (empava.com) has 232 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: empava.com
Website: empava.com
Category: Home Improvements
Location: City of Industry, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Home Improvements, California

Empava Appliances reviews

232 approved reviews, newest moderated first

Randall C.
Sep 5, 2023
Price and shipping
Price and shipping. Very good to deal with
Report
Ginny
Aug 26, 2023
I love that the products are USA made
I love that the products are USA made. I can’t speak on the pros or cons of the gas range and range hood I purchased because they have yet to be installed. Overall I am pretty happy with the experience I had with this company.
Response from Empava AppliancesAug 28, 2023
Hi Ginny. Thank you for your review! We're glad to hear that you appreciate our USA-made products. We hope that you'll enjoy your gas range and range hood once they're installed. If you have any questions or concerns, please don't hesitate to reach out to us. We're always here to help and ensure that our customers have a positive experience with Empava. Best, Empava
Report
john B.
Aug 24, 2023
poor conmunications,had to cancel my…
poor conmunications,had to cancel my order because it was late. trying to get refund and they want a restock fee and the it was never opened
Response from Empava AppliancesAug 25, 2023
Hi John, Thank you for your feedback. We understand your concerns and will keep our discussion confidential. Please view the private message we have sent. We look forward to hearing from you. Best, Empava
Report
ricardo R.
Aug 20, 2023
I order a stove top and in three days I…
I order a stove top and in three days I receive it. They sent messages everyday to let me know where it was. Great service!!! Only in America 0
Response from Empava AppliancesAug 21, 2023
Hi Ricardo Thank you for your review! We are thrilled to hear that you received your stove top within just three days and that our daily messages to update you on its whereabouts were appreciated. Providing great service to our customers is a top priority for us. We truly appreciate your positive feedback and look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out. Thank you once again for choosing us as your preferred cooktop provider! Best regards, Empava
Report
Bill
Aug 18, 2023
Fan won't stop running!!!
The cooktop seems to be good, looks pretty, and has all the functions. Wired as they asked, simple for 220V. The only issue is the cooling fan came on as soon as it was connected to power and has not turned off for 2 days. We have yet to cook anything yet but not so happy with this issue right out of the box. DO NOT expect help from the office; service or a person is not to be found. You are on your own if you have difficulties.
Response from Empava AppliancesAug 21, 2023
Hello Bill Thank you for reaching out to us regarding the issue you're experiencing with the cooling fan of the cooktop you purchased. We apologize for any inconvenience caused. To assist you further and address this concern, our customer support team would require some additional information. Please provide us with the model number of the cooktop and any other relevant details about your order number and email. Kindly send this information to our customer support email at [email protected]. Our dedicated team will investigate the matter thoroughly and work towards finding a solution for you. Thank you for your cooperation, and we look forward to assisting you further. Best regards, Empava
Report
Connie B.
Aug 18, 2023
Reversing door on wine cooler
I ordered a small wine cooler. The write up said you could reverse the door. There is a Empava logo on the top of the door thus making it impossible to reverse as the logo will be upside down. How can you say that the door can be reversed??
Response from Empava AppliancesAug 18, 2023
Hello Connie Thank you for bringing this to our attention. We would like to clarify that the Empava logo on the top of the door of the wine cooler is actually removable. By carefully peeling off the logo, you can successfully reverse the door without the logo being upside down. Additionally, please note that there is a plug located at the top of the door, which should be moved to the opposite side to ensure proper functionality and aesthetic appeal when the door is reversed. This plug can be easily relocated by following the instructions provided in the user manual. Your feedback is valuable to us, and we will make sure to update the product information to provide more accurate instructions regarding the logo removal and plug relocation. If you have any further questions or concerns, please don't hesitate to reach out to [email protected]. We are here to assist you and ensure your complete satisfaction with our wine coolers. Best, Empava
Report
June C.
Aug 17, 2023
Disappointed
Disappointed. I expected better suction
Response from Empava AppliancesAug 18, 2023
Hello June, We're sorry to hear that you are disappointed with the suction of our Range Hood. We understand that this may not meet your expectations, and we apologize for any inconvenience caused. We value your satisfaction as a customer, and we would like to gather more details about the issue you are experiencing. Could you please provide us with some additional information about how the suction is falling short of your expectations? This will help us better understand the situation and find a suitable solution for you. Please reach out to us with the requested details, and we will do everything we can to assist you. Thank you for bringing this matter to our attention, and we appreciate your feedback as it helps us improve our products and services. Best regards, Empava
Report
Kelly L.
Aug 17, 2023
On time shipping
On time shipping. Have not installed yet, but packaging was secure. Nothing broken. Will update if there are issues. So far it is just as described.
Response from Empava AppliancesAug 17, 2023
Hi Kelly. Thank you for taking the time to leave a review! We're delighted to hear that your order arrived on time and the packaging was secure, with no items damaged. We appreciate your trust in our product. Should you encounter any issues during installation or have any further feedback, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction. Thank you again, and we look forward to serving you in the future! Best, Empava
Report