EmotiveReviews of emotive.io

Great people and product. Can be a little confusing to use alone but if you utilize your success manger it can be great.

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, our SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that.

Emotive is a sneaky and deceptive company with hidden fees. They continue to charge your credit card even after you've canceled, often at random times of the month without any notification. Do not sign up with this company. The 5-star reviews are from new customers who agreed to accept a $100 gift card from them. Trust me THEY WILL CREATE A FAKE DOCUMENT AND SWEAR THAT YOU AGREED AND SIGNED IT. Save yourself from a nightmare experience and steer clear of them at all costs.

What an amazing experience with hands-on and tailored guidance the entire way. Emotive is extremely supportive and organized. Highly recommended!

I’ve been using Emotive for over a year and the ROI has been incredibly lucrative. It’s user friendly for those of us who are not super tech savvy which allows me to create a broadcast on the fly while launching a new product. I’ve also heavily relied on Nikki, the Emotive Copywriter who does a beautiful job of creating broadcasts that reflect my voice and brand during times when I’m too busy to do so.

Great Customer support!

Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. This is definitely a good option for businesses using SMS marketing.

Easy to use ans aways available to Answer any questions we have regarding the sms service