Ioana S.
Taking Advantage of Small Businesses
For a while, text marketing worked for us, however those days for us and many others are over. I am extremely disappointed with Emotive's procedures and ability to help customers. Their contract is a one-year term that cannot be cancelled outside of its renewal, which is extremely predatory given the decreased success and increased competition in text marketing. Their team is extremely unprofessional. Beware their pricing model- apparently, they have close to 250 different combinations of pricing available. Meaning that when you ask for help, you will hear about 3 different things. They refuse to be held accountable to the insight they have given customers. Extremely disappointing. Do not hire this service.