EmotiveReviews of emotive.io

*UPDATE: Now they're coming after me for writing this review. I cannot possibly say enough that if you’re a small business, do NOT use this horrendous company. I decided to close my business for health reasons as I’m a disabled Autistic adult, and this company didn’t “believe” me and continued to charge me thousands of dollars I could not afford, even after I asked repeatedly for cancellations. They “renewed” my contract without my knowledge, and now months later they’re trying to sue me for a years worth of a program I didn’t even use in the last months of my first year contract. They are disgusting, going after a small business owned by a disabled woman. On top of all that, their product is ineffective and trash. Stay clear!

save your money and time, do never sign any thing with this company, you can not get out of contract, they will keep calling you, once a week, no matter what you said Or what you do, even if you ask Please stop the contract they wont do, YOU DO NOT MAKE ANY SALES WITH SMS, IS NOT WORKING DO NO SIGN ANY WITH THEM -

Emotive is literally the WORSE and SKETCHIEST COMPANY you'll ever deal with for a saas company. They make you sign a 1-year contract that Literally has missing parts! Their sales agent also literally lied point plank about several things including the fact that there are no other fees than the SMS/MMS fees and never said anything about a $500 minimum. This was also left out of the contract. Then they want to enforce it and won't stop charging your card regardless. They left out that there is a $500 minimum monthly spend!! Then they also left out the cancellation clause. A contract without a cancellation clause?? If that's not the most disgusting and unethical thing you've heard of for a "legit" business, I don't know what is. DO NOT WORK WITH THEM. THEY DON'T EVEN HAVE THEIR OWN POP-UP. Their support is completely nonexistent and unhelpful. I can go on and on but I've learned that anytime they want to lock you into a long contract, it's usually because it's an extremely bad service that THEY KNOW people don't want to keep using. Save yourself the headache and go with Postscript, Klaviyo, Attentive or literally anyone else...

Emotive make me sign a contract for 1 year, wich i said I wont sign for a year, they are so pushy. After 20 days I said this is now working for us, and they keep billing my credit card, even months in advance, I cancel my credit card, A year after still calling me 3 times a week, NEVER SIGN WITH THEM !! After almost 2 years they keep sending emails asking for pay the full contract ! Now they send me emails to delete my reviews, this is insane ! If you are super successful stop bother people that do not want anything from you ! And I have all the emails that prove what I am said here ! Please stop I won’t delete my review.

Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!

Yes they trap you into a contract and their service sucks. I ended up paying for a whole extra year of service that I did not use because the service was so bad yet they bill me every 3 months for $600. What a scam.

Emotive offered me a free trial and tricked me into signing a 6 month contract that scammed me out of thousands of dollars. If this has happened to you please contact me (same name on social media) I’d like to hear your story too, and together we may be able to bring justice.

What a scam company! Emotive! I don't know how this company is NOT shut down.... they trap you up in a contract (they don't even send you the full contract details and you have their onboarding employees telling you, you can leave at any time..SO NOT TRUE! Don't believe a word they say!). This horrible company stole $12,000 from me when I never used their services during the months I told them to shut down Emotive because they were doing a very bad job. They were NOT helping me grow my business.. Job quality is horrible! They trap you in a contract, they do not help your business grow, and they charge you an arm and a leg for doing absolutely nothing! STAY AWAY if you don't want to hand over your hard earned money to these fools.. I hope they get shut down.