Erica
Fionna was super sweet and helpful and…
Fionna was super sweet and helpful and answered all my questions thoroughly! Can't wait until we get our furniture!
emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Erica
Fionna was super sweet and helpful and answered all my questions thoroughly! Can't wait until we get our furniture!
Stefen G.
Amazing service!! Sean was great!
Henry
Cindy, provided excellent customer service support during my order. I selected the wrong delivery service for my purchase and she help me to select the correct delivery option. She walked me through the process Until it was completed. Cindy, support during this transaction was outstanding.
James B.
Sydney, was wonderful to work with. She answered my questions, was very knowledgable, and nice to work with. I was asking for a few changes in my order, and she was able to take care of all. Sydney is a superb employee.
Al J.
The service was excellent from Samantha. I really felt as though I received a lot of value for what I paid. This is the type of company you tell your friends and family about.
Alex
Cindy the Chat Rep was one of the best, pure CUSTOMER SERVICE. She gave straight intelligent answers, non of the repetitive canned answers you normally get. She was patient & I never felt like she was rushing our conversation to end it. I wish every inquiry I have with an agent was always as pleasant & most importantly that I got everything answered promptly, without having to repeat myself. I felt so satisfied, that I placed my order today, now let’s hope I’m as satisfied with the premium white glove delivery service & of course with the furniture I purchased. Great Experience so far!
dave W.
Fast, excellent service from Sean. Very helpful in quickly completing my first transaction with Emma Mason. Thank You, Sean!
MW
I was going to place my first order but needed to measure the space. Within minutes I received multiple texts, emails, calls and voicemails from the sales team which was so unnecessarily aggressive. I will never purchase from this company now.