Emeril LagasseReviews of emerilstore.com

Well the baking pans turn into a ball of rust in few months and when try to warranty them they want me to pay shipping after buying an additional 6 year warranty it’s junk for the price I have cheaper ovens with better quality and customer satisfaction

This could have been a good oven. The knobs to control the 2 sides gets sooo hot you practically burn your hands. The fan kicks in whenever it feels like it when not in use. The ding for the timer also dings when not in use. There should be a power off button so I don’t have to unplug it. ps. sent email to the address provided with the shipment, 3x, never got a response.

I bought one exactly 1 year 17 it quit working called them they said that there was nothing they could do because it was out of warranty by 17 days I was so mad I am on a fixed income raising 2 grandchildren and no child support from no parent a 163.99 is alot if money when your on a fixed income I have asked to speak to a supervisor I left a message several times and no return call not very good customer service if you ask me so I will never buy another one from them and there product must not be very good if they can't help you after just 17 days so so sad

The worst item I ever purchased. The funny thing is I had miss placed my shipping receipt and I sent this thing back on June 10. I kept calling the latter part of June they kept telling me no they have not received it without a tracking number. It wouldn’t be much they could do but they had my phone number. They had everything but tells me to tell me that they never received it. I called today, July 5. I did not let them know that I found my receipt. I asked them if they had received it. The man told me no we have not and I said OK I said the funny thing about this is I did find my receipt is it to change really fast needless to say I give him the tracking number and the damn thing is been there since the 17th of last month June but they never received it. They immediately refunded my three payments they have taken out, I wouldn’t trust his company for anything. I guess that’s why he says bam Bam Bam. He’s giving it to you.

I purchased the Emeril 360 on black Friday of 2022 it already stopped working. Since I couldn't find the receipt I was told there was nothing that they could do. Only lasted less than 7 months. Really disappointed

It is horrible. Never turns on right. Constantly blinking and beeping and then... cold food. It's ridiculous. My oven pre heats faster. Just does not work well at all. Is a major pain to work with. DO NOT BUY THIS.

Unfortunately awful took 1 hrs 30 min to cook chicken fingers now I'm stuck with a countertop orniment I really hoped it would have worked as described but does not very disappointed

I bought the Emeril 360 French Door Air Fryer for my birthday, and followed ALL of the instructions carefully before and during use for my 1st batch of air-fried chicken thighs and breast - it was HORRIBLE! Way, WAY Overcooked, even some black areas just from preheat 15 min before turning! Most pieces had raw flour areas too, and what breading there was fell off too easily. Looked NOTHING like the photo in cookbook! Now I am afraid to use it again and waste meat with this botched machine cooking. I bought the machine for rotisserie and air-fry, as everything else can be done in my oven, but what a waste of $300 for a crap machine! I would like a refund or a machine that works at it claims it will.