Embark VeterinaryReviews of embarkvet.com

We sent our swab back on the 2nd July, we have now been waiting 2 months for the results!

We have a beagle, possibly pure, most likely mixed, we did the dna and they sent us some other dogs results that said Chihuahua and Poodle. 100% these are the wrong results. Waited two weeks. I called and they do not take incoming calls. I can only email them and wait 1 to 3 days. Not happy.

Beware! I sent off my sample for my dog and the test apparently had an issue. They said they would send me another kit to redo the sample and it never arrived. When i contacted them about it they said i would need to pay $25. Total scam in my opinion!

Went to purchase a test kit and realized it was incorrect. Tried to cancel the order and as an impossible to get a hold of anyone, they do not answer their phone. They do not respond to messages via email. They do not respond to messages via chat avoid this company at all cost.

We have used Wisdom Panel for all of our dogs in the past. We decided to try out Embark, paid $139 for our kit. The QR code does not work and there is no way to use this kit without scanning that QR code. The only way to contact Embark is via their website, which we have many many times in the past few days. No answer. We want our money back so we can switch back to the more reliable Wisdom Panel.

I paid $99 expecting a proper breed breakdown, ancestry map, or at least some insight about my dog. Instead, I got a vague label: "100% Costa Rica Village Dog" Which translates to: we don’t know what your dog is, and we didn’t try that hard. They don’t warn you that their database is U.S.-centric and won’t work well for mixed breeds outside of North America. There is no breed composition, no percentages, no family tree. Just a vague write-up and a generic sketch of a dog. If your dog is from Latin America, or really anywhere not represented in their database, this test will be useless. And they won’t tell you that beforehand. I feel misled and disappointed. Save your money. Embark should be more transparent about what their test can and cannot detect. This felt like a scam dressed up as science.

So not happy i placed an order and got no confirmation email I placed an order according to my bank I made a payment of 229 to embark vet dna but according to embark I never made a purchase so now im out 229 I have to report fraud now get a new card and loos out on the money so dont order from these guys unless you want to get scammed for ur money and there good at that as well not happy at all with my expierence didn't even get what I want I showed the the screen shot of my bank and the purchase and they still deny it complete waste of time

Results are not accurate. Embark uses a combination of linkage based testing and assay testing. The ones that are linkage based are not reliable and when tested with a reputable lab that uses assay testing results may be different. Reason is that the tests were developed for assay testing. Horrible customer service or rather non-existent. You are unable to talk to a person and responses are standard AI replies. No real answers. Database is too narrow for rare breeds which makes results erroneous. This is a money making "con" company not a true genetic testing company.