Embark VeterinaryReviews of embarkvet.com

If I could rate this company a zero stars review I would. One star is too generous. I did not fill out any breed info or coloring before sending in his DNA testing kit. I was hammered by emails asking me to fill in his info prior to receiving the DNA test for analysis. The only thing I provided was his vet information. Within 6 hours of registering my DNA testing kit, Embark emailed me saying how accurate their DNA tests were for husky parents. Almost 5 weeks and $200 later, I get the results back. Embark says my dog is 100% husky, and should max weigh at 65lbs. Problem being he isn't a husky at all. Kona is a malamute mix who weighs in at 94lbs. He has the big block head, widely spaced ears, tail curves over his back, feet the size of diner plates, and big stocky chest and legs. He's a poster dog for a malamute, but people swear he is part Akita. My Kona is a BIG dog. At least be honest and say we don't have enough DNA to test, or incomplete results and requires a new test. But don't scam me of my time and money for a result that isn't remotely true. I called Embark and was told to call back tomorrow. There is no husky on earth that weighs 94lbs. I don't think Embark even ran the test at all. I think they called my vet (who has Kona's chart written down as a husky mix) and they pocketed my $200 and had me wait 5 weeks for absolutely nothing. They couldn't tell me the coloring, age. And said Kona tested negative for all problems, yet he was diagnosed with some of these conditions by a very experienced vet from extensive testing that took months to complete. DO NOT BUY THIS TEST!!! It's a scam.

Definitely save your money. The whole reason I wanted a dna test was to see if my boy was an Isabella! We’ll embark assured me that he IS! Based off his dna results the bully community said they’re (embark) sorely mistaken and the community reached out to them for correction. I requested my money back as I cannot trust them or their results! I wanted to go somewhere more reputable. Hard to do when these embark tests cost me over $300! They refuse and tell me that the colors keep changing and they can’t be responsible for LYING to me smh. It doesn’t keep changing they’re just stupid!

Worst experience possible. Jist.like many others stated. This company is a scam. Gave me the same runaround about automatically having swab forwarded which is a lie. If Us postal service says delivered they're not.forwarding anything. I asked for.the physical address to send small claims.summoms and md was given a Boston address that isn't embark at all. I tried to file a claim with the Better Business Bereau and cant even find Embark noted.Save your money and use another company. It may be longer return timee.but as least it's real. Note that Emnark is estimat3d at 75 million dollars. How.does a company this size scam so many people

The first swab, after 3 weeks in their 'lab', had insufficient DNS. They sent a replacement swab and the results, 2 weeks later, showed NIL of the breed and breed traits our vet had informed us of. A total waste of time and money

Embark is a complete and total scam!!! Don’t throw away your money. We submitted a swab of our purebred dog. We left the breed blank on the questionnaire (That’s what we are paying Embark to tell us). We get the results back that our pup is 40% chihuahua, 22% min pincher, 20 % small poodle and the rest super mutt. We were stunned that Maltese was not any part of her report as clearly she and her parents are. Embark is a fraud, and they refused to refund us. I wished we would have checked this site before getting scammed by them.

Embark lost our DNA swab and then sent the replacement swab to the wrong address. After 2 months we asked for a refund.

Save your money and AVOID this company. Extremely disappointed. Results provide no information that you couldn't already tell by simply looking at the dog. Total waste of time and money, and customer service rep has no remorse whatsoever. They know they are running a scam and are going to continue right on doing it.

I activated the swab, it was sent and tracked in their preaddressed/stamped envelope. Tracker said received 11/4 I checked my account on 11/10 still not showing received. They said they would send out a new one. The next day I received 2 emails one stating a new one was mailed and one stating they received the original one and processing it. After multiple emails with no answers and multiple days of calling and leaving a message(no one is ever available). I finally got someone on the phone and all they could say was they could not update my profile to show they are working on it, but to take her assurance all is well and they are processing the sample. They did give me a 20% discount, however, taking her word for it when received multiple emails stating received, not received, activated, not activated I am not reassured. We will see if the results come back....