Embark VeterinaryReviews of embarkvet.com

I wasted $100 on an Embarkvet DNA test. I ran into another dog who was the spitting image of mine. Her owner had her tested by Embark and was told he was Staffordshire and Skye terrier, also pit bull etc. My dog who everybody identifies as some kind of terrier mix came back as Chihuahua, Miniature Pinscher, Poodle, Pomeranian none of which he looks like at all. No terrier at all which is unbelievable. I complained to Embark and was told that people don’t know anything about breeds, vets don’t understand DNA etc. (my vet said the results were not impossible but highly unlikely). I requested a retest which is advertised on their website but was turned down. Embark gets generally positive reviews but I think in my case the sample was either mishandled, contaminated, or there wasn’t enough DNA to be accurate and they’re unwilling to make it right. I cannot recommend the company.

I'm in Canada and they sent me an envelope with stamps to send the sample to US. Almost 20 days later my sample was returned to me. When I try to contact customer service, I just get some automated replies that say the same thing over and over again. Super disappointing. Now I have paid $200 and still have no idea how to send. I do not recommend.

Waste of money and a scam! We were referred to EmbarkVet by an acquaintance who gave us a discount code. Terrible experience all together. It took weeks for the kit to get to and from us to USA. We've even paid for the fastest delivery. The test results were such a random scam. We have a Serbian Tricolor Hound mix and live in Croatia (the Balkans). This is a specific breed which originates and is found almost exclusively the Balkans (ex-Yugoslavia). Our dog's test result game back that he's a 100% American Village Dog (found specifically in the region of Central and South America... This is not only unlikely, but physically impossible! After insisting they do a review and giving them all the backstory info about our dog + photos to help with the review, they just changed it to Eastern European Village Dog (probably to get me off their back). At that point, they've stopped replying to emails. Which leads me to believe their algorithm is bad, they don't have a lot of diverse samples, and this is just a random guessing game for 180 euros. Waste of money. Avoid at all cost! Edit: To highlight - Village Dogs are not a breed.

Embark charges a lot of money for their most basic test and it was fairly generic in the results. I used Wisdom and got exceptionally comprehensive and accurate info for far less money. I was very disappointed in embark - I had high hopes that were quickly dashed upon opening the results which were only a page long with no traits listed. I would not use embark and would tell anyone to try Wisdom first. You get more info for your money and they are arguably the first dog dna company.

I bought a DNA test kit prior to Christmas. After at least 2-3 months I was told they couldn’t get a result and another swab was sent. Same process with same result so I sent a 3rd swab. 9 months later they still can’t figure it out and now my dog is dead. Thanks for nothing Embark. 9 months to tell me they can’t figure into it. Process is ridiculously slow to take 2-3 months per swab. Now they want me to go back 9 months and figure out the original order number so they can refund my money. No one has an email from 9 months ago. They should already know the order number and take care of it after not being able to read the results. It’s called customer service! Don’t waste your time or money!

We were so excited to see the results, which are junk, said that our dog was 100% American Bull Terrier. We know for a fact that the farther is Bully (which granted has some Pit in them) however she has some strange traits and conformation that looks to be Akita mother was mixed breed we were hoping for some insight, got nothing this is a scam.

I was so excited to do this DNA test for my rescue puppy, turns out this is a complete scam. The result we got back was "a village dog" that's not a breed. You're saying I just paid $100+ for you to tell me my mutt is a mutt basically. Don't get ripped off by these people. A "village" dog is not a breed. They can literally say this about any non-pure bred dog. They are just scamming people, getting their money, and saying oh it's a village dog, here is some information about village dogs..have a good day! BS. DON'T WASTE YOUR HARD-EARNED MONEY ON THIS COMPANY

Ordered a kit in December. Finally got around to using it. Activated it on the website and sent it off on April 13th. Nearly 2 weeks later the profile still says "awaiting sample". No explanation from the company regarding the status. Blew £129 on nothing. Avoid.