emanualsReviews of emanuals.com

Response from emanualsApr 2, 2026

Thank you for your feedback. We take claims like this seriously. From our side, subscriptions only continue billing when they remain active. When a cancellation is completed successfully through the account, billing stops immediately, and a confirmation email is issued. If you did not receive a cancellation confirmation, it usually means the process was not fully completed, which would explain why the subscription continued to renew. We would be more than happy to review your account in detail, including your previous contact with support, to clarify exactly what happened and ensure everything is now resolved correctly. Please reach out to us directly so we can assist you further. Thanks, emanuals Team

Response from emanualsApr 2, 2026

Hi ECM Master, Thank you for your great feedback. We are really pleased to hear that you were able to find both the repair and spare parts manuals for your Volvo equipment. Having access to both can make a big difference when working on more complex jobs. It is great to know you found the service worthwhile and easy to use. If you need anything else, we are always here to help. Best, emanuals Team

Response from emanualsApr 2, 2026

Hi Texas Retired, Thank you for your feedback. We are sorry to hear about your experience. The platform provides immediate access to manuals upon login, and downloads are available to active members. If something is not working as expected, we can usually resolve it quickly with the right guidance. Cancellations are managed directly within the account, so customers have full control. Once completed, a confirmation email is sent, and billing stops. If you are still experiencing issues with downloads or cancellations, please contact us directly, and we will work with you to resolve them as quickly as possible. Thanks, emanuals Team.

Response from emanualsApr 2, 2026

Hey Paul, Thank you for your feedback. We are glad to hear that your issue was resolved immediately after purchase. Providing quick and effective support is exactly what we aim for. If you need anything else, we are always here to help. Best, emanuals Team

Response from emanualsApr 2, 2026

Thank you for your fantastic feedback, David. We are really pleased to hear that our support team was able to stick with you and resolve everything. Taking the time to ensure every customer is up and running, regardless of setup or experience level, is something we take pride in. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you need anything else, we are always here to help. Best, emanuals Team

Response from emanualsApr 2, 2026

Hey Donald, Thank you for your feedback. We are glad to hear that you are happy with the product, and we appreciate the helpful tip. Ensuring that virtualization settings such as VMx or AMD-V are enabled can make a big difference when running OVA software smoothly. If anyone is unsure, our technical team is always available to assist with setup and configuration. We appreciate you taking the time to share your experience. Best, emanuals Team

Response from emanualsMar 23, 2026

Hey Shorty's Thank you for your fantastic feedback. We are really pleased to hear that emanuals has been supporting your repair shop over the years, especially with the wide range of tractors you work on. Having quick access to the right manuals when you need them is exactly what we aim to provide. It is also great to know that on the rare occasion something is not quite right, our team has been able to put it right for you. We truly appreciate your continued support. If you need anything else, we are always here to help. Best, emanuals Team

Response from emanualsMar 23, 2026

Hey Jim, Thank you for your fantastic feedback. We are really pleased to hear that the team stuck with you and saw the issue through to the end. Getting everything working, especially with more technical setups like virtual machine software, can take a bit of persistence, so it is great to know our team was able to support you throughout. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you need anything else, we are always here to help. Best, emanuals Team