Sue G.
I love my necklace
I love my necklace, it’s exactly as advertised and the quality is excellent. I am however, unable to make the clasp sit correctly. Some guidance would be appreciated. Thank you Sue
Response from Elova JewelrySep 23, 2026
Hi Sue, Thank you so much for these kind words, that truly means a lot! I want to reassure you, the clasp isn't designed to lock into a fixed position, it's meant to slide through and settle naturally once it's on, so that movement is completely normal. Thank you again, Sue! 💛 With love, Team ELOVA




