ElogisticReviews of elogistic.com

This is the worst logistics company i have worked with. I expected a package out of Gerogia. Package left on time as agreed with seller on Nov. 9, '23. A lot of Receiving and processing along the line and then on Dec 26th, nothing happened anymore. After several (4-5) contact attempts still no reply from their "customer service" team. Non whatsoever. So if you want your parcels to arrive and be able to follow each transaction step, do not use this company. Pay a little more and use UPS or DHL, or any other internation company. Anyone is better then eLogistic-co.

Joined a company that was using them and within 1 year built an un-ignorable case to get us out Their pick and pack accuracy is poor, resulting in angry customers and re-shipments and its not uncommon for them to ship other company's products to OUR customers and vice versa Interface is also ancient and they are missing a lot of key things like transaction reports or even simple dashboards Service is poor and going through long periods where they brush your issues under the carpet or outright ignore you is par for the course

They promised us an onboarding within 4 days. It’s been over 3 weeks and they still don’t ship our orders. - we paid for them to fetch our inventory and move it to there warehouse. The trucks came 1 week late. One didn’t pick up the inventory and we had to make them come again - The inventory count is still not finished after 2.5 weeks the inventory is at their warehouse - Their warehouse can’t scan barcodes and they tell use they need to “re-labelled our products” so they can scan our products - They try to charge us “added services” when they still haven’t done their main service which is Pick&Pack and ship our products They have a very good sales team but they cant deliver a single services their promise in their contract. If you want to work with them I wish you good luck and you will need a lot of it