ElogisticReviews of elogistic.com

Horrible facility as they won't answer the door to visitors looking for their shipment. Security spoke no English so I wonder how a place like this stays in business in the USA? Their phone # goes straight to voicemail and they will never call back.

Only incompetent people work there. I was notified that a delivery was coming, yet even after two weeks, I still haven't received the package. When I check the tracking, it shows that delivery is scheduled for that day, but it never happens; it also indicates that the address couldn't be found the previous day. It should normally be – stars

Awful customer service and drivers!!! I rececived a text message at 21.19 saying the driver will deliver at 5am!! Disgusting attitude from driver too!

Was supposed to receive a delivery prior to Christmas but it hadn't moved. Tried calling with promises of a call back but nothing. Emailed them asking for a call back or email but again nothing. Finally arrived in the new year but still no one reached out to apologise or offer an explanation considering they were aware this was a gift. Avoid!!!! They don't care.

Avoid at all costs!

Ordered off eBay some radiators. Was told item had shipped the following morning when I fact all that happened was that it was sent to a distribution company who used eLogistics. Nothing happened then for 4 days before I received a message saying the items would ship Saturday and arrive between 2 and 4pm. Luckily I wasn’t going anywhere as the package arrived at 12:45. I knew this because the delivery driver dropped them on the floor and with them being metal you could hear the ding of metal hitting concrete. The driver didn’t even offer to bring them in the house as I am recovering from shoulder surgery. Don’t go anywhere near this company.

Not reliable. Takes to long to process a package. Appears to be a WOKE company. The only tracking information I have received was that it was on its way. It has been 9 days and all I get is it's in Georgia still on its way. Keeping in mind this order came from New Jersey. This is bad. I'm not sure what has happened but, I just feel like it was bouncing around New Jersey for about a week. Also, I was contacted by the USPS on 5/28/25 and was told that they don't have the package yet. I could have told them that and I don't work for USPS. As of now 5/29/25 the package is in Georgia. Your package should be here tomorrow. …..We’ll see. Well, I did not get my package. Instead I got the message below: 5/30/25 “Your package is delayed” Your package is on the way, but experiencing delays. If there aren't updates from the carrier by Tue, June 03, you can come back to request a refund or replacement. 5/30/25 I contacted the seller and added the above information. I should hear back from them within 48 Hrs. ……. We’ll see. 6/1/25 This is my 48Hr. answere “Hi friend, I've sent the problem to the logistics department, if you still haven't received the package after two days please request a refund on your order

Ordered pkg from company in Texas & pkg was picked up by Fedex. Tracking info from Fedex shows pkg started in TX, went to KS, went to AZ, went to NM & finally back to KS. Note: I live in Nebraska! Called Fedex & was told they contract with another company to move pkg thru to USPS..when I track pkg on USPS it shows my pkg is now in New Jersey with this Elogistic company- WHY? These are fly-by-night companies that have popped up in the last 2-3 years. They are not open on weekends-so your pkg sits in their bldgs. I don't know if USPS has contracted with this company or not- I do know I am tired of incompetent companies - both Fedex & Elogistics.