Daire C.
Stay away
I purchased an external hard drive that in retrospect was too good to be true. They offered a 128TB external SSD for around £40. If never arrived. When I checked the add out it said it was likely a scam as a drive that large would have cost thousands. Despite repeated attempts for a refund I keep being told that he item was delivered and the courier says it was delivered, bug not evidence to support this claim. I’ve been told to take it up with the courier and check with my neighbours. Please don’t fall for this. One victim is one too many
Response from ElleseandcoOct 5, 2026
Hi Daire , Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co