Ella Paradis Inc.Reviews of ellaparadis.com

Response from Ella Paradis Inc.Sep 1, 2022

Hi there, We're terribly sorry for the delay. Your order #1000679776 was placed on Sunday 8/26/22. Unfortunately, we do not ship on the weekends as our fulfillment centers are closed. We do see you paid expedited shipping of 2-3 business days, however, we do still have a processing time of up to 72 business hours/3 business days. We apologize for the delay again. Should your package take longer than the current timeframe, we'll gladly refund your shipping charges. Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM) if you have any other questions or concerns.

Response from Ella Paradis Inc.Jun 28, 2022

Hi there, We are terribly sorry to hear your experience with us was not optimal. We'd love to rectify this issue, as this is not our business practice. Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) and mention this review, for a replacement of your order.

Response from Ella Paradis Inc.Apr 22, 2022

We greatly appreciate all of the feedback you've provided here today! Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) and mention this review, for a replacement.

Response from Ella Paradis Inc.Mar 18, 2022

Hello C.W, We greatly appreciate all of the feedback you've provided here today! If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!

Response from Ella Paradis Inc.Nov 29, 2021

Hello Christina, We are terribly sorry to hear you've encountered any kind of confusion with our staff and/or during your order. We are in no way working as shippers for Adam & Eve stores. We do resell their items along with others and our own manufactured products. However, our discreetness, prices and shipping is all our own. Due to the confusion causing this purchase to go more than over 30 days, this caused us to refer you for a warranty claim with the manufacturer of the product purchased. Nonetheless, we'd be more than happy to assist you with your defective purchase directly. If you would please reach back out to our support team at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) one of our reps will be able to gather more information regarding your order so we may resolve this issue in a timely manner.

Response from Ella Paradis Inc.Oct 12, 2021

Hello Margaret Gonzalez, We greatly appreciate all of the feedback you've provided here today! If you have any other questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!

Response from Ella Paradis Inc.Oct 8, 2021

Hello Robert Williams, We greatly appreciate all of the feedback you've provided here today! If you have any other questions or concerns, please do not hesitate to reach out to us again at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!