EllacardReviews of ellacard.com

Put $10 on my account. Bought a card for $4. Around a year later went to access my account. It's still there but shows I have no credits. There's somethign very odd in the way ellacard handles people's money.

The google ad labeled it as "Free - no sign up". Then, after you painstakingly designed your card, they told you it's $6 per card. What could you do? The card is cute, but not worth $6 as an e card, especially since you can't easily tweak it to send to multiple recipients with a personalized greeting (only the envelop name is customized for each recipient). Updates in responding to the business' comment: (1) I do have a screenshot of the sponsored google search result stating clearly "Ellacard (website link here, not allowed in review) Virtual Thank You Cards Free - No Sign Up" Too bad Trustpilot does not allow me to attach a picture to the review. (2) The first item on the pricing page of your website says "Personal card, Signed by you only, $6 + 10¢ per recipient", which obviously is indicating that you could have multiple recipients even for a personal card, and for the different recipients, you cannot customize any wording in the card, only the name on the envelop - This is what my review was referring too. Nowhere on the pricing page explains that the greeting customization feature is only allowed in bulk order. And even so, it really makes no sense to not offer it for personal cards that has a higher base cost. (3) At the bottom of my order confirmation email, it says "If you have a minute, we'd love to hear your feedback! Review us for a free card credit." I still have not received the credit for this review. Another false advertisement?

This was advertised as a "Free" card...but I was charged $6.10. Very frustrating! That being said, I did like the finished product, but navigating the website was difficult. I had to redo the card several times before I could figure it out.

It is difficult to find pricing on the site, but offers both subscription and the option to add credit toward future purchases. Look for this before attempting to make a purchase; it is not discoverable from the check-out page. Note that cost is based on the number of people who sign the card/ add images, etc. as well as if it is a group-signed card or sent from an individual. I did not find this to be cost-effective, and I don't appreciate the less-than-transparent pricing options. I will find another service.

Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing! Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense. But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

Initially, I was pleased by its options. It doesn't let you crop pictures, but it's fine. When I was testing the card, i asked to send it to me for testing, but no matter what I did, I couldn't open it. I received several emails with the same code. I tried to unsubscribe, it put that since it's a test email, I cannot unsubscribe (as I'm not subscribed). Furthermore, it did say it's free on google and that's why I tried it. It didn't work for me.

Disgraceful, states clearly fees not forced, then after you waste 10 mins you have to give payment details. Cards are very plain and site is deceptive with false claims, avoid it save your money.