Elidah develops innovative, non-invasive pelvic health technologies designed to help people regain confidence and bladder control from home. Our FDA-cleared Elitone® products use externally applied neuromuscular electrical stimulation (NMES) to strengthen pelvic floor muscles and treat urinary incontinence without vaginal inserts, medications, or surgery.Founded by biomedical engineers and backed by clinical research, Elidah is committed to making pelvic floor treatment more comfortable, accessible, and effective for women and men alike.
Elidah (elitone.com) has 26 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Janet
It didn't work for me. I lost of 400 dollars. Waste of money
Response from ElidahSep 18, 2026
We’re sorry Elitone didn’t work for you. No medical treatment works for everyone, which is why Elitone comes with a 60-day money-back guarantee, giving customers time to try it and return it if it isn’t right for them.
Harrison H.
I wanted this device for more than 2 years so when I found out my insurance company would pay for it, I was very excited. I have now used this device for 6 months and sadly, do not notice any difference at all. How long do I need to use this to notice results? After 28 years of incontinence I find the only thing that seems to work is to remain dehydrated most of the time and to only be away from my home for short periods of time.
Response from ElidahAug 11, 2026
We’re sorry Elitone hasn’t provided the improvement you hoped for. With incontinence lasting 28 years and no noticeable change after six months of use, we encourage you to speak with your healthcare provider about other possible causes and treatment options. We also hope you won’t feel you need to restrict fluids to manage your symptoms.
Gabriela R.
The product is low quality, it broke in three months or less I emailed them to have support and they never answered. A total scam.
Response from ElidahAug 2, 2026
We’re very sorry to hear about your experience. A device failing within the warranty period is not the experience we want anyone to have. We searched our customer care records using the name and email associated with your purchase but could not find a prior support request. We review and record every customer care message, so if your earlier email did not reach us, we sincerely apologize. Please email us directly at [email protected] so we can help. If your device stopped working within the warranty period, we would be happy to evaluate the issue and replace it if appropriate. We hope you’ll give us the opportunity to make this right.
kerry K.
It just didn't work for me. I lost a lot of weight and I just couldn't get the equipment position to function.
Response from ElidahAug 2, 2026
We're sorry Elitone didn't provide the results you were hoping for. Finding the optimal position can take some trial and error, and small adjustments can sometimes make a meaningful difference. We wish we'd had the opportunity to help optimize your treatment. If you're interested, please contact us at [email protected].
Barbara H.
I have not received my device.
Response from ElidahAug 2, 2026
We're sorry to read this. We reviewed your order and confirmed that your device was shipped, and we still have the shipment tracking information on file. However, we could not find any previous report that you had not received your order. If we had been notified at the time, we would have investigated the shipment with the carrier and done everything we could to resolve the issue. We're sorry we weren't given the opportunity to assist you when this occurred.
Suzi
Wanted this to work so bad. the adhesive on the gel packs gave me a terrible rash, raised bumps like scabs that took week, a month or so to get rid of. So disappointed
Response from ElidahAug 2, 2026
We're very sorry to hear this was your experience. While most users tolerate our salt water-based GelPads well, some people may experience skin irritation, and we understand how frustrating and disappointing that can be. When this occurs, our customer care team can often suggest simple adjustments that help reduce skin irritation and improve comfort. We also encourage customers who experience problems early in treatment to contact us while they are within our 60-day money-back guarantee so we can help determine the best path forward. We'd appreciate the opportunity to learn more about your experience. If you're willing, please contact us at [email protected].
Janice C.
When I first started using it seemed like it was working and I was continuing to use it and even bought replacement parts. Using this made me leak more and never could stop. I stopped using and a week and a half later I wasn’t as bad. Sad you spend a good chunk of money and the thing doesn’t stay charged and made the problem worse
Response from ElidahAug 2, 2026
We're sorry to hear about your experience. Most Elitone users improve, but similar bladder symptoms can have different underlying causes, and the wrong treatment approach can sometimes worsen symptoms. If symptoms increase during treatment, we encourage customers to contact us. In some cases, we determine that a different Elitone device may be more appropriate and can discuss exchange options. If you're interested, please email us at [email protected]. We're also sorry to hear about the charging issue. Since your purchase, we've introduced a new Elitone device with three times the battery life.
Tommie
I used it for a year and there was no improvement.
Response from ElidahAug 2, 2026
We're sorry Elitone wasn't the right solution for you. While many users experience meaningful improvement, no treatment works for everyone. Thank you for giving Elitone a full year of commitment. We'd welcome the opportunity to learn more about your experience. Please contact us at [email protected].
