ELITEWILL INC.Reviews of elitewill.com

Response from ELITEWILL INC.Dec 8, 2020

Dear Richie, Thank you for comment. We saw your order number, so we sent you an email. If you are not satisfied with the quality of the product, we can provide you with a return and refund service. The shipping cost of the returned items will be paid by us. Hope you can reply to our emails instead of ignoring us. Our aim is to provide customers with satisfactory products and services. If you have any questions, you can contact us to solve them. Sincerely Elitewill Team elitewill.com

Response from ELITEWILL INC.Nov 30, 2020

Dear Tyler, We are so sorry for this. We tried our best to communicate with UPS, but now the delivery time is slow due to the spread of COVID-19 among some employees of UPS, we are really sorry for the bad shopping experience. We have changed the delivery company.Hope to prevent such incidents from happening. We aim to provide customers with satisfactory products and services. According to feedback from previous customers, the delivery time is very fast, which makes them satisfied. This time there has been a mistake, we will improve this aspect as soon as possible. We are sorry again for your unpleasant shopping experience. We will handle the return refund for you. The return fee is fully paid by us. Sincerely Elitewill Team elitewill.com