Eliteautogear Reviews | Read Customer Reviews of eliteautogear.com

Eliteautogear Reviews | Read Customer Reviews of eliteautogear.com

Eliteautogear reviews

42 approved reviews, newest moderated first

Brayan N.
Aug 2, 2026
Good ig and yea
Good ig and yea
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Dustin W.
Jul 30, 2026
Would give them more stars if I could.
Shipping was pretty fast. And at the time of purchasing they was already beating everyone else's prices and let me put in a new customer coupon so for a penny pincher like me i felt like i had won lol.. but all and all i will say good experience with my 1st order.. will definitely do business with them again.. oh and my db m60se's made it to me safely and are loud and clear in a custom sealed enclosure (titt rack).
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Jay J.
Jul 27, 2026
Terrible customer service
The item I ordered says was in stock and was shipping after a few days I had to contact eliteautogear to find out where my item was it was then I was informed it’s out of stock meanwhile on the website it still showed in stock then had the run around for a few more days as to which color item I wanted and after I decided i was told it was gonna ship out tomorrow which it wasn’t it was shipped out days later
Response from EliteautogearJul 27, 2026
Hello Jay, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with your order. We understand how disappointing it is to place an order for an item listed as available, only to encounter inventory delays and inconsistent shipping updates. That is not the experience we strive to provide. While we do our best to keep our inventory accurate, there are occasions when stock levels change unexpectedly, and we regret the lack of timely communication throughout the process. Your feedback has been shared with our team as we continue working to improve our inventory accuracy and order communication. We truly appreciate your patience and the opportunity to learn from this experience. If there is anything further we can do to assist you, please don't hesitate to contact us directly. We value your business and hope to have the opportunity to provide you with a much better experience in the future. Best regards, Elite Auto Gear Customer Support
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Dwight B.
Jul 22, 2026
Fast response
Fast response. Thank you guys
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Dennis
Jul 19, 2026
Products were packaged very well and…
Products were packaged very well and came on time no issues at all
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Gonzalo S.
Jul 6, 2026
Do not return calls, messages, nor emails SMH!
SMH! I called nobody picks up or answers the phone, I order And had questions, no call back, not returning my email or messages. I went in person, there is NO FAM SHOP! Freakin pisses me off!!! At least answer the dam phones! I hope this is Not a freakin scam! Bad customer service! The dam phone recording clearly says they answer emails and messages, that’s a dam lie! I ordered on line and my 10% discount wasn’t added to my purchase. I’m returning this purchase! I don’t care if I pay more elsewhere, at least I’ll be able to communicate with them, hopefully! This shit is bad business! No, I don’t recommend elite auto gear, if you have an issue or questions, there nobody to answer!
Response from EliteautogearJul 7, 2026
Hello Gonzalo, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you've experienced. We understand how upsetting it can be when you're unable to reach us and have questions about your order. We were able to contact you today to discuss your concerns and address the questions regarding your order. We would also like to clarify that Elite Auto Gear is an online retailer and does not operate a public retail storefront, which is why there was no showroom to visit. Your feedback regarding our phone and email response times is important to us. We are continually working to improve our customer support and communication so we can better serve our customers. We appreciate your business and hope you'll consider giving us another opportunity to provide you with a better experience in the future.
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weapon
Jul 3, 2026
Pretty fast
Pretty fast, perfect service and nothing ever went wrong
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Brandon Michael K.
Jun 20, 2026
Shipment was fast and packaged very well
Shipment was fast and packaged very well
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