Elina GleizerReviews of elinagleizer.com

I placed and order for a pendant that came in 2 sizes: ordered the smaller size with a 17” chain length and a lobster clasp. It took 6 weeks to receive and the wrong pendant size was sent. So I arranged an exchange for the correct size pendant. After another several weeks I received the correct size pendant with the lobster clasp, but on a shorter length of chain. This store can’t seem to get the details right. They also do not respond to communications in a timely manner. The craftsmanship appears very good, but the customer service is lacking. I would not shop here again because it’s just too much of a hassle. I will now have to take the pendant to a local jeweler to correct the issue and spend even more $. Just not worth it. Buyer beware!

Owls & Wolves I have four pieces of jewelry from this artist. I’m waiting on the fifth piece, a lioness ring. The pieces I have are extremely well made. The designs are gorgeous. Elina is great at communicating and answering any questions. I have recommended her to my friends and everyone who compliments my pieces, which is every time I wear them out.

I ordered an owl with emerald eyes, and unfortunately I lost it by forgetting it at the gym. Then, I ordered another wolf necklace with tourmaline eyes. Wish I could upload a photo , the jewellery is beautiful! Both times, order was traceable, I got updates every time, and both are high quality pendants. The only thing was with the first order, the Austrian trade and imports office asked for a certificate for the stones of the owl, which I was not able to get from the artist. In the end, I kinda had to tell them that the emeralds are referring to the colour, so they let the necklace go and be delivered and only had to pay the import tax. Second time, no issues other than a small import tax. I guess tourmaline is not on their radar. Just as a fyi, if the jewellery has diamonds and /or rubies, emeralds, sapphires mentioned in the name, the trade office will ask for certificates, as they do open the package and look at it. At least in EU.

When I first saw this company's designs online I was immediately attracted. I am an animal rescuer and wildlife rehabilitator so of course I love animal themed jewelry. Then when I read that the wolf with one blue eye and one white symbolized IsraeI, I had to have one. It did take a while to get it but there is a war going on, be patient, people! I received my pendant yesterday and it is even more beautiful than I was expecting. It is smaller and more perfectly designed, and the chain is just perfect. I love it and I love what it symbolizes as well.

Elina does superb quality work. Over the years I have bought two silver/gold cat rings, one fox ring, a silver wolf pendant and a silver lioness pendant. My latest, a 14 kt gold cat ring with emeralds arrived this week. All have been very high quality, beautifully designed items. Because they come from Israel and they have a war going on that has taken Elina's partner/spouse away from the business, it can take a while to get your order. BUT it will be worth the wait. Please reach out to Elina if you have concerns and she will be quick to communicate with you. Highly recommended, with the caveat that delivery may be slowed down by the war going on there.

I have an owl ring that i like a lot. Ordered a couple more rings last fall which were too big in scale for my hand. I returned them for credit with her permission back in January 2023, but she gave me a credit code that didn't work, and hasn't responded to multiple requests for help. Am super frustrated- $207! It is now September 2023.

I placed an order in mid December and have not received the jewelry or an update after several attempts to contact Elina. I see now that others have the same problem. I guess the next step is to contact paypal to reverse the payment.

Ordered a ring before the holidays, almost a month now and no word on delivery. Emails are not returned and no one answers phone. Going to request my money back from cc company.