Elina GleizerReviews of elinagleizer.com

I ordered a 7.5 ring and got one that was a 7 3/4 and had to spend $75 to have local jeweler resize it to what I had ordered. Was a repeat customer but not any more.

The jewelry is tacky and large. Looks like 80’s mob boss pinky rings. Maybe it appeals to certain people with bad taste.

Terrible quality and terrible customer service

After ordering from this website I waited 6 weeks to get my ring. I sent multiple emails and was left in silence. It wasn’t until I left a bad review on Facebook that the owner elina finally responded to my email stating multiple excuses as to why my order was taking so long. I finally got my ring and I was not happy with it…the ring was nice, it just wasn’t to my liking. I go ahead and start the return process and it’s been 2 weeks and all I’ve received was a $6 refund bc I had to pay out of pocket for shipping when it states on her website that returns are $5 and a label will be sent to you via email…that did not happen at all. She gave me an excuse as to them not being able to send me the label and if I could just pay for the shipping. I am still waiting on a refund of $366.00. I have emailed them multiple times again and still no response. Due to the lack of customer service, I do not recommend spending hundreds of dollars with this company only for them to ignore you unless you write a bad review on a public platform.

I placed and order for a pendant that came in 2 sizes: ordered the smaller size with a 17” chain length and a lobster clasp. It took 6 weeks to receive and the wrong pendant size was sent. So I arranged an exchange for the correct size pendant. After another several weeks I received the correct size pendant with the lobster clasp, but on a shorter length of chain. This store can’t seem to get the details right. They also do not respond to communications in a timely manner. The craftsmanship appears very good, but the customer service is lacking. I would not shop here again because it’s just too much of a hassle. I will now have to take the pendant to a local jeweler to correct the issue and spend even more $. Just not worth it. Buyer beware!

I have an owl ring that i like a lot. Ordered a couple more rings last fall which were too big in scale for my hand. I returned them for credit with her permission back in January 2023, but she gave me a credit code that didn't work, and hasn't responded to multiple requests for help. Am super frustrated- $207! It is now September 2023.

I placed an order in mid December and have not received the jewelry or an update after several attempts to contact Elina. I see now that others have the same problem. I guess the next step is to contact paypal to reverse the payment.