customer
Responsive
There was an issue with the updates to my event. They were resolved quickly. Thanks to the support team there.
Elfster is a proprietary software application providing social networking features related to "secret Santa" style gift exchanges.
Elfster (elfster.com) has 75 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 53 reviews with 5 stars · Clear filters
customer
There was an issue with the updates to my event. They were resolved quickly. Thanks to the support team there.
Annie G.
Elfster is the easiest and best way to get the right gift for everyone. Their support is unmatched. Been using this service since 2018 for personal and business gift exchanges and can't imagine how hard shopping was before Elfster!
KB
In less than 20 minutes today, the Elfster team replied to my call-out for help accessing an account with an employer email address that I very recently was laid off from so I could regain access and continue prep for an upcoming work team celebration I am hosting through their website. In a time that is already overwhelmingly difficult, I'm so grateful for companies like Elfster who take pride in what they do - no matter how small the ask - so that I can still facilitate a little joy for everyone. Handling requests with a quickness is rare exceptional customer service these days, but Elfster was a shining example in what very clearly would be their busiest holiday season! They deserve a big shout-out and some kudos!
Michael L.
Great way to do your secret Santa!
Patty
We’ve been using Elfster for a few years now and absolutely LOVE IT! It’s well-organized, they think of every scenario possible, offer great suggestions and make our busy lives less stressful!! Kudos to the Elfster team…genius! Fizzy Craftyfingers, you rock!!
SandyMay
Like many others, I have more than one email address. When I went to sign in for our family gift exchange this year, I inadvertently used the wrong email address, and the site set me up to open a new account. Thereafter it would take me immediately to the second page of the account application, and it also blocked my husband from his account. After my initial email, Elfster fixed the problem, and when I awoke this morning, all was right with the world.
Michelle Flaherty B.
I chose this app after my previous app didn't have as many options. It was easy to set up. But then everything disappeared! But not to worry, because Dazzle was on hand to look into two accounts I set, one by mistake, which he took care of and then spotted exactly where I had gone wrong and guided me through into getting my app back again. The customer service was perfect, responding in really good time and I really appreciate Dazzle's assistance. Best Elf!
Sharon R.
With Elfster, who needs Santa !!?? This is the third year I have organized a gift exchange with Elfster. The two previous years I did everything correctly and things went off just perfectly. However, this year I did something wrong. But no fear, Elfster --walked me through step by step how to correct my errors!! I find the link to Wish List easy to access. There is a large variety of items to select at all price points. Elfster certainly knows how to make a gift exchange a truly engaging and fun experience.