e.l.f. CosmeticsReviews of elfcosmetics.com

Nothing says "we dgaf about customers" like an internationally renowned brand with a horrible, laggy website where nothing loads or works properly. This has been a known issue for years and it actively prevents people from viewing and purchasing products lol. Do you guys just have too much money or something ? I also received a fake shipping notification over 2 weeks ago with "tracking info" that just returned an error or wouldn't load. I can now see that the company had actually only created a shipping label at the time of the "dispatch" but didn't hand it to the carrier until 10 days later lmao. This is the kind of thing sketchy small businesses pull to buy themselves time when they are overwhelmed with orders and want you to think your package is on its way. Again, why is this huge drug store makeup brand acting like this ? It's kind of pathetic and makes me doubt their quality overall. Wouldn't recommend or buy again, especially not from the website.

they steal ideas from smaller creators

Current offer of free delivery and free gift for signing up. Emailed them as received neither. Email reply saying they don't have a free gift offer on even though I sent them the screen grab from the website. I hate this sort of thing

I purchased the elf Vitamin C+E Ferulic to use while waiting to receive my usual Vitamin C serum. It nearly burned my face off after only 2 uses. I stopped asap, talked to my dermatologist who told me what to do. So YIKES! Be careful with these cheaper brands. Never again.

I received elf vitamin C & E =Ferulic serum used yesterday morning (11/16/2025)...within 10 minuets my face and neck started to burn and blister...I immediately washed my face off but it was too late my face and neck stilled burned and still are red today...i have used vitamin C &E before but never had this reaction...I wish to return this product and get a refund......think I will have to see a dr tomorrow if not healed.........thanks Fran Kelly 215 Griswold Hills Dr Newington Connecticut 06111 860-471-3673..dated 11/17/2025

I used to buy all my eye makeup and skin care products from ELF. Not anymore. They have partnered with renowned misogynist Matt Rife, a man who thinks domestic violence is funny. Any company who would partner with a person of such low quality and morals is not worth my money.

Recieved my order, but spent €50 and recieved NOFREE GIFTS as stayted very disappointed 😞

I placed an order the first time they forgot to include my housenummer. After a long time of mailing back and forth they told me that I had to place the order again. And the second time I made sure i included the housenumber but again they dit not take it. So I have right now 2 order that are at the delivery station I contacten elf and the delivery company and both they told me they can’t do anything about it. I got 500 points for the inconiniou and my money is still by elf