frank E.
Lousy customer after sales service
Bought a left handed mini driver a month ago and went to adjust the settings only to discover that the club adaptor fitted was for a right handed player, so I duly asked for them to send out another shaft with a left handed adaptor only to be told that they didn't have any and are expecting a delivery in the next couple of weeks, still nothing a month later, which begs the question, how many left handed mini drivers have been sent out to customers with right handed adaptors as they don't seem to have any in stock? my advice to any one who has purchased a left handed mini driver from eleven golf is to check your adaptor which should have a small line underneath the adjustment letters,if it doesn't it's for a right hander and you should ask for it to be replaced. I have even said to them that they could buy a left handed adaptor off the shelf and rectify this speedily, but again no response, it also clearly shows that their"master club fitters"are not that good at club building if they didn't realise that there is a difference between left and right handed adaptors.It goes without saying that I have now given up trying to get them to resolve the issue and just accepted that they are not a good company to deal with if after sales service is important to you. Would I buy clubs again from eleven golf, absolutely not.


