Roger B.
I purchased a V2 mini driver on the…
I purchased a V2 mini driver on the website in 11 degrees. After the order, I received a call from the owner to say unfortunately they only had a head with a stated loft of 13 degrees and and a measured loft of 12 degrees. They asked if I would accept this and I did. As a gesture of goodwill they threw in a free polo shirt. I thought this was a nice level of service. Unfortunately after a couple of rounds the club developed a creaking at the top of the backswing and a sensation of instability. I returned the club and Eleven re-glued it and sent it back. I hit around 25 range balls with it and it broke again. I returned it to them again and I am yet to receive any further communication. I have chased tis without response. As it stands I am the cost of the driver down, two rounds of return postage and I don't have a mini driver to use. I have also purchased a 3 hybrid from them, this had no faults but I would say the quality of the heads is questionable in terms of finish and feel. What initially seemed like a pleasant and reasonable company to deal with has subsequently become an undesirable experience. The original order was placed 10/5/26 and we remain no further forward 26/6/26.


