eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Bryan S.
very good support, friendly and very helpful
Response from eleglide.comMar 23, 2026
Dear Customer, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support team and found them friendly and helpful. Your satisfaction means a lot to us. If you ever need any assistance in the future, please feel free to reach out anytime. Enjoy your ride and have a wonderful day! Kind regards, [email protected]
Mike A.
Kaylee was very responsive and helpful throughout the entire process. There has been an unexpected shortage of batteries in the UK but she helped overcome that barrier and expedite the process as best she could.
Response from eleglide.comMar 23, 2026
Dear Customer, Thank you so much for taking the time to share your wonderful feedback! We're truly delighted to hear that our team were able to assist you responsively and helpfully throughout the process, especially in navigating the unexpected battery shortage in the UK. Your kind words mean a great deal to us, and we'll be sure to share them with Kaylee and the team. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your support and patience! Kind regards, [email protected]
GPS
After purchasing my C1 about six months ago, I discovered I no longer had the purchase documents. Eleglide's after-sales service immediately sent them to me and took the opportunity, reading my email as a starting point, to offer me valuable advice on proper battery maintenance, demonstrating once again their special attention to their customers.
Response from eleglide.comMar 23, 2026
Dear Customer, Thank you so much for taking the time to share your thoughtful feedback! We're truly delighted to hear that our after-sales service was able to assist you promptly with your purchase documents and also provide helpful advice on battery maintenance. Your satisfaction and trust mean a great deal to us. It's wonderful to know that our team's attention to detail and care for our customers made a positive impression on you. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for choosing Eleglide and for your continued support! Kind regards, [email protected]
Radovan P.
good cooperation, with her help we managed to replace the faulty display.
Response from eleglide.comMar 23, 2026
Dear Customer, Thank you for your kind feedback! We're delighted to hear that you had a good cooperation experience and were able to successfully replace the faulty display with our assistance. Your satisfaction is very important to us. If you ever need any further support, please don't hesitate to reach out. Enjoy your rides and have a wonderful day! Kind regards, [email protected]
DUCLOS C.
I give this note, because it’s perfect nothing to say
Response from eleglide.comMar 11, 2026
Dear Customer, Thank you for your perfect note! 😊 We're so glad to hear that everything went smoothly. If you ever need anything in the future, just let us know. Ride safe and enjoy your Eleglide! 🚲💨 Best regards, [email protected]
Paul O.
Kaylee was very helpful and always gave a fast response.
Response from eleglide.comMar 10, 2026
Dear Customer, Thank you very much for your kind review! 😊 I’m really glad to hear that you found my assistance helpful and that the responses were timely. Providing efficient and supportive service is always our goal. If you ever need any help in the future, please don’t hesitate to reach out. We truly appreciate your support! Best regards, [email protected]
MARIA
C'è stato un disguido con la spedizione ma ho ricevuto da Kaylee di Eleglide un supporto fantastico e passo passo abbiamo risolto ed io ho potuto ricevere la mia bike
Response from eleglide.comMar 5, 2026
Dear Customer, Thank you so much for sharing your experience with us! We're sorry to hear that there was a shipping issue with your order, but we're absolutely delighted that we were able to provide you with fantastic support and guide you step by step to a successful resolution. It's wonderful to know that you finally received your bike and that our team could help make it happen. Your kind words mean a great deal to us and serve as a wonderful motivation for the entire support team to continue providing caring and attentive service. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help! Thank you for choosing Eleglide. Enjoy every ride with your new bike! Best regards, [email protected]
Yiquan Z.
The product quality is excellent, just as described, and the shipping was fast. Five-star review!
Response from eleglide.comMar 5, 2026
Dear Customer, Thank you so much for your fantastic feedback! We're thrilled to hear that you're pleased with the excellent product quality and that it met your expectations just as described. It's also wonderful to know that the fast shipping added to your positive experience. Your 5-star review means the world to us and serves as great encouragement for our team to continue delivering high-quality products and reliable service. If you ever need any assistance in the future or have questions about your e-bike, please don't hesitate to reach out. We're always here to help! Thank you for choosing Eleglide. Enjoy every ride! Best regards, [email protected]
