eleglide.comReviews of eleglide.com

No me han enviado lo q he pedido y no me dan una solución satisfactoria.

I loved this step through eleglide bike and for six months it worked perfectly. I bought a different saddle and even bought and fitted some sit up and beg handlebars AND sprayed it black so it would look less stealable. But then the trouble sarted. Cycling along the power would switch off and the screen go blank. By losening the battery and pushing back in, it started up again. But now, it wont even switch on. I think it needs a new screen and switch but these have been out of stock now for several weeks. Totally disappointed. It is just a lump of useless metal. The bike is clearly poorly manufactured and I will probably scrap it and get a better make.

Do not buy a bike from this company! The motor failed after 250km. I have spent the past 5 months trying to get it fixed under warranty. I was asked to arrange a suitable box to return it and they would take care of the rest. Eventually the bike was collected, some weeks passed and following numerous emails it was returned. Following the transportation, the box was in tatters but miraculously the bike was intact and not damaged. However once the bike was put back together it was evident that NO REPAIR was carried out. I have spent the past two months trying to resolve it and despite numerous promises it has not been collected. I am now in the process of reporting the company to the spanish authorities. DO NOT BUY THIS PRODUCT Michael Chaplin

I bought 2 bikes for £1400 ; and one of the bikes broke , causing me to spend £27 on a new pedal assist sensor, + fitting £50 and at no time did eleglide intervene and ask if they could help , as obviously the bikes were less than 2 years old and still under warranty .

Faulty Eleglide M2 Ebike. Could have been a great ebike but let down by faults, poor product support and advice. In my experience the Eleglide M2 Ebike is poor quality combined with poor service and support by all concerned. Faulty, without power within 2 months. Inoperable for a month. Excessive delays in replacing THREE faulty parts on the M2 Appalling and repetitive customer service experience. Poor product knowledge. carry little replacement stock for UK customers. Responds poorly to complaints (3) and fails to address concerns raised. Purchased through Infinity Electric Bikes whose customer service/support is no better. Ebike returned for full refund. Videos to follow.

Very poor back up sales ebike out of order Four months and nothing keep saying parts sold out,not good enough I would advise everyone be careful when purchasing cause no one cares

Terribile prodotto. Di pessima qualità Ne ho comprate due e tutte e due si sono rotte praticamente subito

Mijn zoon kocht een jaar geleden een Eleglide fiets. Na amper een paar weken waren beide binnenbanden al kapot gegaan. Daarna deden de remmen het niet meer. Vorige maand kwam AL RIJDEND zijn stuur los, waardoor hij tegen 2 geparkeerde wagens botste. Deze ochtend kwam (ondanks extra vastzetten) het stuur opnieuw los en ging hij door de achterruit van een wagen. Resultaat : een gebroken oogkas, gebroken neus, snijwonden in het aangezicht. De vooras van de fiets is compleet gebogen. Deze fiets gaat de schroothoop op!! Hij mag er niet meer mee rijden, want ik wil me zelfs niet inbeelden wat er volgende keer zou kunnen misgaan!!!