Eleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
eleglide.com
Category
Bicycles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dear Customer,
We are very sorry that the product information error has caused you trouble. We have checked and corrected the page information as soon as possible to avoid misunderstandings among other buyers.
To show our sincerity, we have sent you a private message to provide you with a solution. Please check the internal message or contact customer service. Your satisfaction is very important to us.
Thank you for your understanding and support!
Sincerely
MT
marc T.
Je n ai pas eu le bon produit que j…
Je n ai pas eu le bon produit que j avais commandé, j attends qu on me rembourse la différence
Response from eleglide.comApr 3, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help.
We are looking forward to your contact.
HT
hétuin
fuyez cette entreprise vélo de très…
fuyez cette entreprise vélo de très mauvaise qualité service client qui vous répond par des messages pret enregistrés qui qui vous ballade par des questions inutiles qui vous renvoie vers KIRIN service basé en Pologne et bien sure impossible d'avoir une adresse postal pour leur envoyer une mise en demeure donc société de très mauvaise qualité comme les vélos qu'il vende Pour ma part je vous conseil pour 200 euros de plus a acheter un vélo chez inter sport ou décathlon ou la vous aurez de la qualité et un service client performant
Response from eleglide.comApr 3, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help. Please provide the order number.
We are looking forward to your contact.
RG
Rodrigo G.
I ordered a Bicycle and an extra battery and they didn't send the battery
I ordered a Bicycle and an extra battery and only got the bicycle. Eleglide Support email is useless, been waiting for days for an answer already sent two emails and no response from them. I will request a refund with my bank entity as they didn't sent the battery.
Response from eleglide.comMar 28, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help. Please provide the order number.
We are looking forward to your contact.
SM
S M.
Don't touch the T1 eleglide with a…
Don't touch the T1 eleglide with a bargepole. It's unbelievable how many problems it gives me on a weekly basis. This review is about the product and to some extent the company for making a shoddy product. immediately after recieving the bike, I had a brake disc issue, the pads would rub against it and it would make a screeching noise. Got that fixed.. two weeks after, the inner tube blew, repair guy tells me that good tyres come with something inside the outer tube, this cheapo bike tyre did not, that's why it blew. Every other day the gears start to stick and make noises when you switch them. The saddle comes loose after a few rides, so about 2 times a week. the brakes have to be tightened every week, it makes clanking noises randomly. The battery really just gives you around 25-30 km on a hot day, even on the lowest setting, at best 35km. it's so ridiculously heavy that if you run out of juice, you better have some narly quads to ride back home. it's just ridiculous.
Only positive is that the battery is removable. Oh, the battery itself is around 4kg, so not like you can carry it around.
Don't bother with this make, fork a bit more out and keep your sanity.
Unfortunately I did not buy it from eleglide directly, so not sure what I can do now other than warn others not to bother.
The repairs have amounted to about 45 percent of the cost of the bike so far.
Response from eleglide.comMar 14, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help.
We are looking forward to your contact.
FO
Frank O.
Der Versand dauert länger als…
Der Versand dauert länger als angekündigt! Auf eine Anfrage per Email wird nicht geantwortet!
Response from eleglide.comMar 11, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help.
We are looking forward to your contact.
BL
Butinar L.
Non riesco a trovare una batteria per…
Non riesco a trovare una batteria per Eleglide M2,sono mesi che mi dice:Prodotto Esaurito
Response from eleglide.comMar 11, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help.
We are looking forward to your contact.
NB
namkhai B.
I tried to order control panel of m2…
I tried to order control panel of m2 bike. Help me.... !!!!!!!!
Response from eleglide.comFeb 28, 2025
Dear Customer,
Sorry for causing the inconvenience.
Please contact [email protected] for corresponding help.
We are looking forward to your contact.